Compaq Armada e500 Compaq Armada E500 and Armada V300 Maintenance and Service - Page 68

Go to Command, Delay S Register

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Table 2-15 continued Problem Modem does not connect at highest speed (continued). Possible Cause Solution The service or site called does not support 56K or supports an incompatible 56K implementation. An internal modem supports K56flex. To find an Internet service provider (ISP) that supports K56flex, go to the Compaq Web site at: www.compaq.com There is noise on the The 56K protocol of an telephone line. internal modem will fall back to lower speeds if the telephone line is too noisy for a high-speed connection. Try using another telephone line. Change the Hang-up Delay S Register: 1. Select Start! Programs !Accessories! HyperTerminal. 2. Go to Command Mode, type ATS10=150, then press Enter. NOTE: This command causes the modem to take longer to disconnect even if there is no noise on the line. The telephone line does not support 56K implementation. The 56K protocol requires that the telephone line contain no more than one analog-to-digital conversion. Try connecting from an alternate site. 2-32 Troubleshooting

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2-32
Troubleshooting
Table 2-15
continued
Problem
Possible Cause
Solution
Modem does not
connect at highest
speed (continued).
The service or site
called does not
support 56K or
supports an
incompatible 56K
implementation.
An internal modem
supports K56flex.
To find an Internet service
provider (ISP) that
supports K56flex, go to
the Compaq Web site at:
www.compaq.com
There is noise on the
telephone line.
The 56K protocol of an
internal modem will fall
back to lower speeds if
the telephone line is too
noisy for a high-speed
connection.
Try using another
telephone line.
Change the Hang-up
Delay S Register:
1. Select Start
!
Programs
!
Accessories
!
HyperTerminal.
2. Go to Command
Mode, type
ATS10=150
, then
press
Enter
.
NOTE:
This command
causes the modem to
take longer to disconnect
even if there is no noise
on the line.
The telephone line
does not support
56K implementation.
The 56K protocol requires
that the telephone line
contain no more than one
analog-to-digital
conversion.
Try connecting from an
alternate site.