Compaq Armada e500 Compaq Armada E500 and Armada V300 Maintenance and Service - Page 58

Table 2-10, Solving Compact Disc and DVD-ROM Problems

Get Compaq Armada e500 - Notebook PC PDF manuals and user guides View all Compaq Armada e500 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 58 highlights

Table 2-10 Solving Compact Disc and DVD-ROM Problems Problem Possible Cause Solution Drive cannot read a disc Disc is not properly seated in the drive. Open the loading tray, insert the disc, then close the tray. Disc is loaded in the loading tray upside down. Open the loading tray, turn over the disc (label facing up), then close the tray. Disc has a scratch Insert a different disc. on its surface. CD-ROM drive or DVD-ROM drive is not detected by the computer. Drive is not connected properly. If you are running a version of Windows that was preinstalled by Compaq, remove the drive from the MultiBay and reinsert it. If you are running a version of Windows that was not preinstalled by Compaq, turn off the computer. Then remove the drive from the MultiBay and reinsert it. 2-22 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
2-22
Troubleshooting
Table 2-10
Solving Compact Disc and DVD-ROM Problems
Problem
Possible Cause
Solution
Drive cannot read a
disc
Disc is not properly
seated in the drive.
Open the loading tray,
insert the disc, then close
the tray.
Disc is loaded in the
loading tray upside
down.
Open the loading tray,
turn over the disc (label
facing up), then close the
tray.
Disc has a scratch
on its surface.
Insert a different disc.
CD-ROM drive or
DVD-ROM drive is
not detected by the
computer.
Drive is not
connected properly.
If you are running a
version of Windows that
was preinstalled by
Compaq, remove the
drive from the MultiBay
and reinsert it.
If you are running a
version of Windows that
was not preinstalled by
Compaq, turn off the
computer. Then remove
the drive from the
MultiBay and reinsert it.