Compaq ProLiant 4500 ProLiant Server Troubleshooting Guide - Page 32
Table 1-6, Locating Troubleshooting Information, Problem, Location of information
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Diagnosing the Problem Table 1-6: Locating Troubleshooting Information continued Problem Location of information Mouse/keyboard does not work. "Mouse and Keyboard" in Chapter 2 A peripheral device is not working. • "General Hardware Problems" in Chapter 2 • "External Device Problems" in Chapter 2 Server LEDs are on, and you are unsure of their meaning. Your server-specific user documentation You are unsure of the system switch settings. Your server-specific user documentation A software lockup occurs. Chapter 3, "Software Problems" Intermittent power loss occurs. "Power Problems" in Chapter 2 Server is not communicating correctly • "Loose Connections" in in network. Chapter 2 • "Network Controllers" in Chapter 2 • LED information in your server-specific user documentation New hardware was recently added, resulting in system problems. "General Hardware Problems" in Chapter 2 A Service Pack upgrade took place, resulting in system problems. Chapter 3, "Software Problems" You have trouble accessing data on the hard drive. "Hard Drives" in Chapter 2 You have corrected the problem and want to be sure that you prevent future problems. Chapter 6, "Error Prevention" None of the attempted techniques were effective. Appendix A, "HP Resources" HP Servers Troubleshooting Guide 1-19