Compaq dx2200 HP Compaq dx2200 MT Business PC, 1st Edition - Page 113

Start > Control, Panel, System, Hardware, Device Manager, Ports COM &amp, Properties, Device

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Troubleshooting Without Diagnostics Solving Internet Access Problems (Continued) Problem Cause Solution Internet takes too long to download Web sites. Modem is not set up properly. Verify that the correct modem speed and COM port are selected. For Windows XP 1. Select Start > Control Panel. 2. Double-click System. 3. Click the Hardware tab. 4. In the Device Manager area, click the Device Manager button. 5. Double-click Ports (COM & LPT). 6. Right-click the COM port your modem uses, then click Properties. 7. Under Device status, verify that the modem is working properly. 8. Under Device usage, verify the modem is enabled. 9. If there are further problems, click the Troubleshoot button and follow the on-screen instructions. Service Reference Guide, dx2200 MT 415606-001 E-25

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Service Reference Guide, dx2200 MT
415606-001
E–25
Troubleshooting Without Diagnostics
Internet takes too long to
download Web sites.
Modem is not set up
properly.
Verify that the correct modem speed
and COM port are selected.
For Windows XP
1. Select
Start > Control
Panel
.
2. Double-click
System
.
3. Click the
Hardware
tab.
4. In the Device Manager area,
click the
Device Manager
button.
5. Double-click
Ports (COM &
LPT)
.
6. Right-click the COM port your
modem uses, then click
Properties
.
7. Under
Device status
, verify
that the modem is working
properly.
8. Under
Device usage
, verify
the modem is enabled.
9. If there are further problems,
click the
Troubleshoot
button
and follow the on-screen
instructions.
Solving Internet Access Problems
(Continued)
Problem
Cause
Solution