D-Link DCH-S161 User Manual - Page 24

Troubleshooting

Page 24 highlights

Section 4 - Troubleshooting Troubleshooting 1. How can I access my sensor remotely through the Internet? In order to see your sensor remotely through the Internet using the mydlink app, you must register your sensor with a mydlink account. You can do this using the free mydlink app. 2. How do I update the firmware of my devices? You can update your device's firmware using the mydlink app by going to the settings of the device. 3. What do I need to do before I upgrade from the mydlink Lite app to the mydlink app? Please refer to the app's store page for device compatibility requirements. Note: You can use the same mydlink account to log into the mydlink app. 4. Do I have to sign up for a new mydlink account when transferring to the mydlink app? No, you do not need to sign up for a new mydlink account. You just have to sign in to the mydlink app using your existing mydlink account and all your existing devices will show up in the mydlink app. D-Link DCH-S161 User Manual 21

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44

21
D-Link DCH-S161 User Manual
Section 4 - Troubleshooting
Troubleshooting
1.
How can I access my sensor remotely through the Internet?
In order to see your sensor remotely through the Internet using the mydlink app, you must register your sensor
with a mydlink account. You can do this using the free mydlink app.
2.
How do I update the firmware of my devices?
You can update your device’s firmware using the mydlink app by going to the settings of the device.
3.
What do I need to do before I upgrade from the mydlink Lite app to the mydlink app?
Please refer to the app's store page for device compatibility requirements.
Note:
You can use the same mydlink account to log into the mydlink app.
4.
Do I have to sign up for a new mydlink account when transferring to the mydlink app?
No, you do not need to sign up for a new mydlink account. You just have to sign in to the mydlink app using your existing
mydlink account and all your existing devices will show up in the mydlink app.