D-Link DWC-1000-WCF-LIC User Guide - Page 6

Contents Restoring Factory Default Settings 206 Rebooting the Wireless Controller 207 Upgrading Firmware 208 Access Point Firmware Upgrade 208 Wireless Controller Firmware Upgrade 209 Activating Licenses 211 Using the Command Line Interface 213 9. Troubleshooting 214 LED Troubleshooting 215 Power LED is OFF 215 LAN Port LEDs Not ON 215 Troubleshooting the Web Management Interface 216 Using the Reset Button to Restore Default Settings 216 Problems with Date and Time 217 Discovery Problems with Access Points 217 Connection Problems 217 Network Performance and Rogue Access Point Detection 218 Using Diagnostic Tools on the Wireless Controller 218 Pinging an IP Address 218 Using Traceroute 219 Performing DNS Lookups 221 Capturing Log Packets 222 Checking Log Settings 223 Defining What to Log 223 Tracking Traffic 225 Remote Logging 227 Wireless Controller Event Log 230 IPsec VPN Log Messages 231 Appendix A. Basic Planning Worksheet 232 Appendix B. Factory Default Settings 235 Appendix C. Glossary 237 Appendix D. Limited Lifetime Warranty 239 (USA and Canada Only 239 Index ...241 vi DWC-1000 Wireless Controller User's Guide