D-Link DWL-G710 Product Manual - Page 39

Why can't I get a wireless connection? continued, I forgot my encryption key. - troubleshooting

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Page 39 highlights

Troubleshooting (continued) 6. Why can't I get a wireless connection? (continued) Make sure that all devices are set to Infrastructure mode. Check that the LEDs are indicating normal activity. If not, check that the AC power and Ethernet cables are firmly connected. Check that the IP address, subnet mask, and gateway settings are correctly entered for the network. If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether. Try changing the channel on your DWL-G710, and on all the devices in your network to avoid interference. Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, monitors, electric motors, etc. 7. I forgot my encryption key. Reset the DWL-G710 to its factory default settings and restore the other devices on your network to their default settings. You may do this by pressing the Reset button on the back of the unit. You will lose the current configuration settings. 39

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39
Troubleshooting (continued)
6.
Why can’t I get a wireless connection? (continued)
Check that the LEDs are indicating normal activity. If not, check that the AC
power and Ethernet cables are firmly connected.
±
Make sure that all devices are set to
Infrastructure
mode.
±
Check that the IP address, subnet mask, and gateway settings are correctly
entered for the network.
±
If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether. Try changing the channel on your DWL-G710,
and on all the devices in your network to avoid interference.
±
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
±
7.
I forgot my encryption key.
Reset the DWL-G710 to its factory default settings and restore the other devices
on your network to their default settings. You may do this by pressing the Reset
button on the back of the unit. You will lose the current configuration settings.
±