DIRECTV H24 System Manual - Page 75
Blue, black, gray or snowy screen - cycling
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Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions Blue, black, gray or snowy screen Your TV displays a blue, black, gray or snowy screen. Possible Causes: - Your TV and/or your receiver are not powered on. - The DIRECTV® Receiver and most TVs and VCRs let you toggle between different video sources. Your TV may be on a different input source than what you are trying to view. Solution: - Check that DIRECTV® Receiver and TV are both powered on. - If snowy screen, make sure your TV is on channel 3 or 4. - Press TV INPUT on your DIRECTV remote to cycle through the "sources" or pieces of equipment whose signal is displayed on your TV. TV INPUT must be programmed to work; see Chapter 4, "System Setup, Remote Control" for instructions. - Press the INPUT button on the TV remote control to change the video source. - Press the TV/VCR button on the VCR remote or on the VCR's front panel. - If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTV® Receiver back on. - Check your connections and cables. Chapter 5 - Help & Troubleshooting 75 4 5 6