DeLonghi ECAM23210SB Owner Manual - Page 16

TROUBLESHOOTING Below is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact Customer Service. PROBLEM POSSIBLE CAUSE REMEDY The coffee is not hot The cups were not preheated. The coffee is thin or not creamy enough. The infuser has cooled down because 2-3 minutes have elapsed since the last coffee was made. Low coffee temperature is set. The coffee is ground too coarsely. The coffee is unsuitable. The coffee is delivered too slowly or a drop at a time. The coffee is ground too finely. Warm the cups by rinsing them with hot water (Please note you can use the hot water function). Before making the coffee, warm the infuser by pressing the button. In the menu, set a high coffee temperature. Turn the grinding adjustment knob one click counter-clockwise towards "1" while the coffee mill is in operation (fig. 10). Continue one click at a time until coffee delivery is satisfactory. The effect is only visible after delivering two coffees (see "Adjusting coffee mill", page 12). Use pre-ground or coffee beans for espresso coffee makers Turn the grinding adjustment knob one click clockwise towards "7" while the coffee mill is in operation (fig. 10). Continue one click at a time until coffee delivery is satisfactory. The effect is only visible after delivering 2 coffees (see the section: "Adjusting the coffee mill" on page 12). Coffee does not come out of one of the spouts. The frothed milk has large bubbles The spouts are blocked. The milk is not cold enough or is not semiskimmed. The milk is not frothed Cappuccino maker is dirty Clean the spouts with a toothpick. You should ideally use skimmed or semiskimmed milk at refrigerator temperature (about 41°F/ 5°C). If the result is still disappointing, try another brand of milk. Clean as described in the section "Cleaning the cappuccino maker after use" on page 31. Steam delivery stops The appliance does not come on. A safety device stops steam delivery after 3 minutes. It is not plugged into the mains socket. The main switch is in O position. Wait, then activate the steam function again. Plug into the mains socket. Place the main switch in the I position (fig. 1). 21