Dell 2150cn User Manual - Page 445
Part or the entire output is black, Status, Non-Dell Toner, Non-Dell, Toner, Printer Maintenance
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FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes 1 The toner cartridges may be low or need to be The task is replaced. Confirm the amount of toner left in each complete. toner cartridge. a Check the toner level in the Status tab in the Status Monitor. b Replace the toner cartridges as necessary. Does this solve your problem? 2 If you are using non-Dell brand toner cartridges, The task is disable the Non-Dell Toner option. complete. a Launch the Tool Box, and click Non-Dell Toner on the Printer Maintenance tab. b Ensure that the On check box is not selected. Does this solve your problem? 3 Replace the PHD unit if you have a spare unit. a Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." The task is complete. b After you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the 4 Colors Configuration Chart button. The 4 Colors Configuration Chart is printed. Does this solve your problem? Part or the entire output is black No Go to action 2. Go to action 3. Contact Dell. D E L L C ON F I D E N T I A L - P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Troubleshooting Guide 443