Dell 32 Curved Gaming S3222HG S3222HG Monitor Users Guide - Page 57
Troubleshooting, Factory Reset, Stuck-on Pixels
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Stuck-on Pixels Brightness Problems Geometric Distortion Horizontal/Vertical Lines Synchronization Problems Safety-Related Issues Intermittent Problems • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines • Reset the monitor to factory defaults (Factory Reset). • Adjust brightness and contrast controls via OSD. • Reset the monitor to factory defaults (Factory Reset). • Adjust horizontal and vertical controls via OSD. • Reset the monitor to factory defaults (Factory Reset). • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Reset the monitor to factory defaults (Factory Reset). • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory defaults (Factory Reset). • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Troubleshooting │ 57
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