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Dell 7330dn User Guide - Page 144

Automatic Diagnostic Tools, Online Diagnostics Technical Support, Status Monitor Alerts

UPC - 884116005896

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Automatic Diagnostic Tools Automatic Diagnostic Tools This topic includes: ■ Online Diagnostics Technical Support on page 6-2 ■ Status Monitor Alerts on page 6-2 Dell provides several automatic diagnostic tools to help you produce and maintain print quality. Online Diagnostics Technical Support Online Diagnostics Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your printer to our web site for analysis. Online Diagnostics Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, continue troubleshooting using specific keyword searches. There are two ways to access Online Diagnostics Technical Support: Embedded Web Server 1. Launch your web browser. 2. Enter the printer's IP address in the browser's Address field. 3. Select Support. 4. Click the Online Diagnostics Tool link. Printer Driver 1. On the desktop, click Start, click Settings, and then click Printers. 2. Right-click the printer icon, and then click Properties. 3. Click the Printing Preferences button. 4. Select the Advanced tab. 5. Click the Dell Web Links button. 6. Click the Online Diagnostics Technical Support link. If you have other questions or problems, click the appropriate Online Diagnostics Technical Support topic to continue. Status Monitor Alerts Status Monitor is a tool that is installed with your Windows printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, Status Monitor automatically displays a message on your computer screen to let you know that the printer needs attention. The message also explains how to fix the problem. Note: Status Monitor is available from the Windows printer driver for printer connected to the network via TCP/IP. Dell 7330 Mono Laser Printer 6-2

Section	Page
Contents	3
User Safety	9
Electrical Safety	10
Laser Safety	12
Maintenance Safety	13
Operational Safety	14
Printer Location	14
Printer Clearance	14
Operational Guidelines	15
Printing Safety Guidelines	15
Printer Supplies	15
Moving the Printer	16
Symbols Marked on Product	17
Printer Features	18
Parts of the Printer	19
Front View	19
Rear View	19
Internal Components	20
Printer Configurations	21
Standard Features	21
Available Configurations	22
Options and Upgrades	23
Control Panel	24
Control Panel Features	24
Control Panel Layout	25
Print Icon	25
Menu Map	26
Information Pages	26
Sample Pages	26
Fonts	27
Types of Fonts	27
Downloading Fonts	27
Printing Font Samples	28
More Information	29
Resources	29
Network Basics	30
Overview of Network Setup and Configuration	31
Choosing a Connection Method	32
Connecting via Ethernet (Recommended)	32
Connecting via USB	33
Connecting via Parallel	33
Configuring the Network Address	34
TCP/IP and IP Addresses	34
Automatically Setting the Printer’s IP Address	34
Dynamic Methods of Setting the Printer’s IP Address	35
Manually Setting the Printer’s IP Address	37
Printer Management Software	39
Embedded Web Server	39
Available Printer Drivers	40
Windows 2000 or Later	41
Preliminary Steps	41
Quick CD Install Steps	41
Other Methods of Installation	41
Windows 64-Bit Server to 32-Bit Client Installation	45
Windows 2000 or Later Troubleshooting	46
Macintosh OS X, Version 10.3 and Higher	48
Macintosh OS X, Version 10.3	48
Macintosh OS X, Version 10.4	49
Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher)	51
UNIX (Linux)	52
Quick Install Steps	52
IPv6	54
Enabling IPv6	54
Setting the Interface ID	55
Automatic Address Assignment	56
DHCPv6	57
Manual Address Assignment	58
Address Precedence	59
Printing Basics	60
Supported Paper and Media	61
Paper Usage Guidelines	61
Paper that May Damage Your Printer	62
Paper Storage Guidelines	62
Supported Paper Sizes and Weights	63
Tray Setup	66
Loading Paper	68
Loading Paper in Tray 1 (MPT) for Single-Sided Printing	68
Loading Paper in Trays 2-5 for Single-Sided Printing	72
Loading Paper in Tray 6 for Single-Sided Printing	76
Loading Paper in Tray 1 (MPT) for 2-Sided Printing	79
Loading Paper in Trays 2-5 for 2-Sided Printing	83
Loading Paper in Tray 6 for 2-Sided Printing	86
Selecting Printing Options	90
Factors Affecting Print Performance	90
Selecting Printing Preferences (Windows)	90
Selecting Options for an Individual Job (Windows)	91
Selecting Options for an Individual Job (Macintosh)	91
Printing on Both Sides of the Paper	92
Automatic 2-Sided Printing	92
Binding Preferences	92
Selecting 2-Sided Printing	93
Printing on Specialty Media	94
Printing Transparencies	94
Printing Envelopes	97
Printing Postcards	100
Printing Labels	102
Printing on Custom Size Paper	104
Guidelines	104
Printing Custom Size Paper	105
Creating Custom Paper Types	108
Using the Stapler	109
Stapling Options	109
Low Staples Behavior	109
Adding Staples	110
Using the Hole Puncher	113
Setting the Default Hole Punching Option	113
Emptying the Punch Waste Box	114
Advanced Options	115
Printing Separator Pages	115
Printing Multiple Pages to a Single Sheet (N-Up)	116
Printing Booklets	117
Printing Negative and Mirror Images	118
Scaling	119
Printing Edge-To-Edge	120
Printing Watermarks	121
Printing Cover Pages	122
Job Completion Notification	123
Printing or Deleting Secure, Personal, Proof, and Saved Print Jobs	124
Managing Your Printer	129
Printer Settings	130
Accessing Power Saver	130
Selecting Output Options	131
Accessing the Startup Page	132
Accessing Load Paper Timeout	133
Selecting Tray Settings	134
Changing Printer Language	136
Printer Security	137
Selecting Administrative Settings	137
Selecting Printing Security Settings	138
Configuring HTTPS	138
Managing Certificates	138
Configuring 802.1X	139
Locking the Control Panel Menus	139
Analyzing Printer Usage	140
Job Accounting	140
Usage Profile Reports	141
MaiLinX Alerts	142
Troubleshooting	143
Automatic Diagnostic Tools	144
Online Diagnostics Technical Support	144
Status Monitor Alerts	144
Clearing Paper Jams	145
Jam at A	146
Jam at B	148
Jam at B and C	150
Jam at C	154
Jam at D	157
Jam at D and A	158
Jam at E	161
Jam at F	164
Jam at G	165
Jam at H	167
Jam at the Stacker Upper Tray	168
Paper Size Jam in Tray 1 (MPT)	169
Paper Size Jam in Trays 2-5	172
Paper Size Jam in Tray 6	175
Jam at Tray 2, 3, 4, or 5	178
Jam at Tray 1 (MPT)	180
Jam at Tray 2 and Door A	183
Jam at Tray 3 and Door B	187
Jam at Tray 4 or 5 and Door C	192
Jam at Tray 6	197
Print-Quality Problems	200
Light Prints	200
Blank Prints	201
Black Prints	202
Horizontal Line Deletions	203
Vertical Line Deletions	204
Horizontal Dark Streaks	205
Vertical Dark Streaks	205
Dark Spots or Marks	206
Unfused or Partially Fused Image	207
Wrinkled Prints	208
Blurred Prints	208
Random or Spot Deletions	209
Repeating Defects	210
Control Panel Messages	211
Status Messages	211
Errors and Warnings	212
Additional Resources	213
Maintenance	214
Cleaning the Printer	215
Cleaning the Exterior	215
Cleaning the Interior	215
Supplies	216
Consumables	216
Routine Maintenance Items	216
Customer Usage Patterns	216
Moving and Repacking the Printer	217
Precautions for Moving the Printer	217
Moving the Printer Within the Office	217
Preparing the Printer for Shipment	217
Printer Specifications	218