Dell Alienware M18x Mobile Manual - Page 52

Hard Drive Problems, Allow the computer to cool before turning it on, Run Check Disk - driver

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Check the software documentation or contact the software manufacturer for troubleshooting information: • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Hard Drive Problems Allow the computer to cool before turning it on A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Run Check Disk 1. Click Start → Computer. 2. Right-click Local Disk C:. 3. Click Properties→ Tools→ Check Now. If the User Account Control window appears, click Continue. 4. Follow the instructions on the screen. 52 CHAPTER 5: TROUBLESHOOTING

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52
CHAPTER 5: TROUBLESHOOTING
Hard Drive Problems
Allow the computer to cool before turning it on
A hot hard drive may prevent the operating system from starting. Try allowing
the computer to return to room temperature before turning it on.
Run Check Disk
Click
1.
Start
→
Computer
.
Right‑click
2.
Local Disk C:
.
Click
3.
Properties
→
Tools
→
Check Now
.
If the
User Account Control
window appears, click
Continue
.
Follow the instructions on the screen.
4.
Check the software documentation or contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible with the operating system installed
•
on your computer.
Ensure that your computer meets the minimum hardware requirements
•
needed to run the software. See the software documentation for
information.
Ensure that the program is installed and configured properly.
•
Verify that the device drivers do not conflict with the program.
•
If necessary, uninstall and then reinstall the program.
•