Dell B1265dnf Mono Laser User Manual - Page 198

Printing problems Condition Pages print, but they are blank. The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Possible cause The toner cartridge is defective or out of toner. The file may have blank pages. Some parts, such as the controller or the board, may be defective. Incompatibility between the PDF file and the Acrobat products. Suggested solutions Redistribute the toner, if necessary. If necessary, replace the toner cartridge. • See "Redistributing toner" on page 66. • See "Replacing the toner cartridge" on page 67. Check the file to ensure that it does not contain blank pages. Contact a service representative. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The print quality of photos is not good. Images are not clear. The resolution of the photo is very low. Before printing, the Using damp paper can cause vapor during machine emits vapor near printing. the output tray. The machine does not Paper size and paper size setting do not match. print special-sized paper, such as billing paper. The printed billing paper The paper type setting does not match. is curled. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. This is not a problem. Just keep printing. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 48). Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thick (see "Opening printing preferences" on page 48). 6. Troubleshooting 200