Dell B1265dnf Mono Laser User Manual - Page 87

Understanding display messages Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear on the display depending on the options or models. • [error number] indicates the error number. • [tray type] indicates the tray number. 9 Paper Jam-related messages Message Paper Jam in Manual Feeder Meaning Paper has jammed in the manual feeder. Paper Jam inside machine Paper has jammed in the inside machine. Paper Jam in exit area Paper has jammed in the paper exit area. • Paper Jam bottom of duplex Paper has jammed in the duplex area. • Paper Jam top of duplex Suggested solutions Clear the jam (see "In the manual tray" on page 83). Clear the jam (see "Inside the machine" on page 84). Clear the jam (see "In the exit area" on page 85). Clear the jam (see "In the duplex unit area" on page 86). Message Document jam Remove jam Paper Jam in tray Meaning The loaded original document has jammed in the document feeder. Paper has jammed in the paper feed area. Suggested solutions Clear the jam (see "Clearing original document jams" on page 78). Clear the jam (see "In tray" on page 82). 4. Troubleshooting 89