Dell Chromebook 13 3380 Chromebook 11 3380 Disassembly and Reassembly Guide -
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- Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 1
Chromebook 11 3380 Disassembly and Reassembly Guide - For use by Dell Certified Technicians only Regulatory Model: P80G Regulatory Type: P80G002 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 2
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 3
your computer...6 Safety instructions...6 Before working inside battery...10 Installing the battery...11 Heat sink...11 Removing the heatsink...11 Installing the heatsink...12 System Fan...12 Removing the system fan...12 Installing the system fan...13 Audio board...13 Removing the audio board...13 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 4
Firmware...45 Chromium OS vs ChromeOS...46 View system information...46 Dell activity light...48 Overview...48 Raise your Hand/Answer Question/Discussion Typical applications...57 6 Diagnostics and Troubleshooting...58 Bluetooth...58 Basic troubleshooting...58 Power issues...59 Chrome commands...63 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 5
Reset Chromebook...72 Recovering Chromebook...72 Recovering the Chromebook...72 7 Contacting Dell...76 Contents 5 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 6
computer, replace all troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 7
on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1 Replace the battery. 2 Replace the base cover. 3 Connect any external devices, such as a port replicator or media - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 8
2 Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe microSD - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 9
3 Using a plastic scribe, pry and lift the base cover away from the computer. Removing and installing components 9 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 10
two middle screws. 4 Tighten the M2.5xL8.5 screws to secure the base cover to the computer. 5 Follow the procedure in After working inside your computer. Battery Removing the battery 1 Follow the procedure in Before working inside your computer. 2 Remove the base cover 3 To remove the - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 11
inside your computer. Heat sink Removing the heatsink 1 Follow the procedure in Before working inside your computer. 2 Remove the: a microSD card b base cover c battery 3 To remove the heatsink: a Remove the M2.5x2.5 screws that secure heat sink to the computer [1]. b Lift the heatsink away from the - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 12
1 Insert the heatsink into the slot on the computer. 2 Tighten the M2.5x2.5 screws to secure the heatsink to the computer. 3 Install the: a battery b base cover c microSD card 4 Follow the procedure in After working inside your computer. System Fan Removing the system fan 1 Follow the procedure in - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 13
on the system board. 4 Route the WLAN cable onto its routing on the fan. 5 Install the: a battery b base cover c microSD card 6 Follow the procedure in After working inside your computer. Audio board Removing the the audio board to the system board [3]. Removing and installing components 13 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 14
. 3 Affix the cable adhesive to the computer. 4 Reconnect the audio board cable to its connector on the system board. 5 Install the: a battery b base cover c microSD card 6 Follow the procedure in After working inside your computer. Speakers Removing the speakers 1 Follow the procedure in Before - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 15
remove the speaker: a Disconnect the speaker cable from the connector on the system board [1]. b Lift the speaker cable off from the cable guide [2]. c Remove the adhesive tape that secures the speaker cable to the computer [3]. d Unroute the speaker cable from the routing channel [4]. 4 Remove the - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 16
tape to secure the speaker cable to the computer. 4 Connect the speaker cable to the connector on the system board. 5 Install the: a battery b base cover c microSD card 6 Follow the procedure in After working inside your computer. Touchpad panel Removing the touchpad 1 Follow the procedure in - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 17
4 Remove the M2xL3 screws that secure the metal bracket to the touchpad on the computer. 5 Peel off the adhesive tapes [1] and [2] and then remove the metal bracket from the system [3]. Removing and installing components 17 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 18
6 Remove the M2xL3 screws that secure the touchpad to the system [1] and then lift the touchpad from the system [2]. 18 Removing and installing components - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 19
screws that secure the metal bracket to the touchpad.. 5 Connect the touchpad cable to its connector on the system board. 6 Install the: a battery b base cover c microSD card 7 Follow the procedure in After working inside your computer. System board Removing the system board 1 Follow the procedure - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 20
4 Then, a Remove the screw on the metal bracket covering the display cable connector [1]. b Lift the metal bracket off the display cable connector [2]. c Disconnect the display cable from its connector on the system board [3]. d Remove the screw securing the retaining metal bracket to the system - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 21
peel off the adhesive securing the cable to the system board [3]. c Disconnect the speaker cable from its connector [4] and unroute the cable from the cable guide [5]. Removing and installing components 21 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 22
6 Remove the M2xL3 screws and lift the system board off the computer. 22 Removing and installing components - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 23
the system board to the computer. 3 Route the speaker through the cable guide and connect the speaker cable to the its connector. 4 Affix the adhesive be further torn down and must be replaced as an assembly. 2 Remove the: a microSD card b base cover c battery 3 Then: a Disconnect the eDP cable - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 24
4 Then, do the following to remove the display: a Remove the M1.6xL2 screw securing the metal bracket covering the display cable connector [1]. b Remove the metal bracket off the computer [2]. c Disconnect the display cable from its connector on the system board [3]. d Flip over the computer [4]. - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 25
5 Remove the M2xL4 screws [1] and lift the display assembly off the computer [2]. Removing and installing components 25 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 26
connector and tighten the screw to secure the display cable to the computer. 6 Replace the power port on the system board and tighten the screw to secure it to the display hinge. 7 Route the WLAN card cable to its routing guide on the fan and then reconnect the antenna cables to the WLAN card. 8 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 27
Hinge Cap Removing the hinge cap 1 Follow the procedure in Before working inside your computer. 2 Remove the: a microSD card b base cover c battery d display assembly 3 To remove the hinge cap: a Press on the left hinge cap to release it from the display assembly [1]. b Press on the right hinge - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 28
the LCD Bezel 1 Follow the procedure in Before working inside your computer. NOTE: These instructions are applicable only for systems with a non-touch screen display. 2 Remove the: a microSD card b base cover c battery d display assembly e hinge cap 3 Remove the M2xL4 screws that secure the bezel to - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 29
LCD Panel Removing the LCD Panel 1 Follow the procedure in Before working inside your computer. NOTE: These instructions are applicable only for systems with a non-touch screen display. 2 Remove the: a microSD b base cover c battery d display assembly Removing and installing components 29 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 30
e hinge cap f LCD bezel 3 Remove the M1.6xL2 screws securing the LCD panel to the metal bracket and flip over the LCD panel. 4 Lift up the adhesive sticker [1] to expose the foam padding [2]. Then, disconnect the cable from the LCD panel [3] and remove the connector from the panel [4]. 30 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 31
. 5 Tighten the screws to secure the LCD panel to the metal bracket. 6 Replace the bezel and gently press on the edges to snap the bezel into place. 7 Install the: a LCD bezel b hinge cap c display assembly d battery e base cover f microSD card 9 Follow the procedure in After working inside your - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 32
the camera 1 Follow the procedure in Before working inside your computer. NOTE: These instructions are applicable only for systems with a non-touch screen display. 2 Remove the: a microSD b base cover c battery d LCD bezel e hinge cap f LCD bezel 3 Disconnect the camera cable [1] and remove the - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 33
LCD Hinge 1 Follow the procedure in Before working inside your computer. NOTE: These instructions are applicable only for systems with a non-touch screen display. 2 Remove the: a microSD card b base cover c battery d display assembly e hinge cap f LCD bezel 3 Remove the M1.6xL2 screws that secure - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 34
the screws to secure the hinges to the metal bracket of the LCD assembly. 3 Install the: a LCD bezel b hinge cap c display assembly d battery e base cover f microSD card 4 Follow the procedure in After working inside your computer Keyboard Removing the keyboard 1 Follow the procedure in Before - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 35
5 Gently pry up the lower edge of the keyboard from the computer. Removing and installing components 35 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 36
CAUTION: As you remove the keyboard from the palmrest, carefully pull out the keyboard cable from the opening on the palmrest. 6 Remove the keyboard away from the computer. 36 Removing and installing components - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 37
on the palmrest first, before you slot the keyboard into the top latches. 2 Connect the keyboard cable on the system board. 3 Install the: a battery b base cover c microSD 4 Follow the procedure in After working inside your computer. Palm rest Removing the palmrest 1 Follow the procedure in Before - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 38
. 3 Install the following components on the new palmrest. a system board b display assembly c touchpad d speakers e audio board f fan g heatsink h keyboard i battery j base cover k microSD card 4 Follow the procedure in After working inside your computer 38 Removing and installing components - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 39
details the product specifications of the Dell Chromebook 13 (3380). Table 1. Chromebook 13 (3380) Product Specifications Features Processor Operating System Chipset Security Dimension Weight Display Graphics Memory AC Adapter Battery Audio Codec Integrated Microphone Primary Storage Connectivity - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 40
and Environmental Compliance Chromebook 13 (3380) • 2 x USB 3.1 Gen 1 with BC1.2 • 1 x USB Type-C (supports USB 3.1 Gen 1, DisplayPort, and power delivery charging) • 1 x HDMI 1.4a (Out) • Universal Audio Jack • microSD card reader • Noble Wedge lock slot • 1 year onsite repair/service • ProSupport - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 41
Dell Chromebook 13 (3380). Topics: • Operating System • View system information • Dell activity light Operating System This page contains information about the operating system used by the Dell Chromebook 13 (3380). Chrome OS Chromebooks Fun games • Built-in support for popular file types and - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 42
Verified Boot Read Only firmware verifies the integrity of Read/Write (R/W) firmware. R/W firmware verifies the active Linux kernel. During run time, the kernel verifies each block read from disk. If a verification step fails and there is no backup option, the machine enters recovery mode. The - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 43
Disk Partition Map There are two copies of Chrome OS on disk: an active copy and a backup copy. Each copy consists of a kernel partition and a root file system. The backup copy is updated automatically in the background. Users only need to reboot. The partition contains encrypted user data and is - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 44
44 Software - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 45
verified boot • Handles recovery and Developer Mode • Open source code Normal boot is very fast, as it takes less than 1 second to start loading kernel. Chromebook does not boot other operating systems such as Windows or OS X. Software 45 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 46
, and fonts View system information This page contains all the information about viewing system information for the Dell Chromebook 13 (3380). Dell Chromebook 13 (3380) does not support Dell BIOS. Hence, there are several ways to check system specifications depending on the information you are - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 47
System Information Commands Chrome:help Action and Purpose View basic OS information. Screenshot Chrome:settings View information such as screen resolution options (Device > Display settings), touchpad, and other basic hardware information. Chrome:system View advanced system information such - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 48
Activity Light can be used as an indicator for the interaction between school teacher and student, and Dell has designed a software over this feature. The application will not be factory installed when product RTS, but it can be downloaded and installed via the - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 49
Raise your Hand/Answer Question/Discussion buttons Students can either click the on-screen button or press keyboard hot key to on/off the Ask question LED. The on-screen button can be the Chrome application in the menu or the shortcut icon on the task bar. Software 49 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 50
MultiColor Poll Students can vote with different LED color by either clicking the on-screen button (suggested) or pressing keyboard hot key. 50 Software - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 51
This chapter details the technology and components available in the systems. Topics: • Keyboard • Touchpad • Integrated Microphone Keyboard Dell Chromebook 13 (3380) keyboards have a few extra features to help you browse the web effortlessly and efficiently. The keyboard contains a dedicated - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 52
mode (F4) Switch to your next tab or window (F5) Decrease screen brightness (F6) Increase screen brightness (F7) Mute (F8) Decrease the volume (F9) Increase the volume (F10) Search applications and the web at the same time. On a Chromebook, this key is on the side, where the Caps Lock key is - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 53
New Tab page if the bar is hidden. Toggle the display of the Developer Tools panel Toggle the display of the DOM Inspector Locks the screen Open a new window in incognito mode Toggle the bookmark bar Sign out Google Account Sign out Google Account on Chrome OS Reload your current page - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 54
to your input in the address bar and open the resulting URL Go to the previous tab in the window Rotate screen 90 degrees Reset screen scale Increase screen scale Decrease screen scale Rotate screen 90 degrees Zoom in on the page Zoom out on the page Open the link you clicked in a new background - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 55
+Alt+? To open the keyboard viewer on your screen. Touchpad This page contains information for Dell Chromebook 13 (3380) touchpad gestures. The following table lists some gestures and actions supported by the Chromebook touchpad: Table 7. Touchpad gestures Gestures Explanation Touchpad gestures - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 56
to drop the item at its new location. Drag and Drop Integrated Microphone This page contains all the information about the Dell Chromebook 13 (3380) integrated microphone. Akustica AKU240 is an HD Voice quality, top port, digital output MEMS microphone in a small 4.0 x 3.0 x 1.0 mm package. The - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 57
• Robust digital-output immune to RF/EM interference • Matched microphones in frequency and phase response for array applications • Output supports dual-microphone, single-wire multiplexing •Industry standard microphone interface compatible with multiple codecs. • Low current power-down mode • Lead - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 58
will see these instructions only if your chrome device does not already have a similar device connected or its functionality is not built in, like a keyboard or trackpad. Basic troubleshooting This page contains all the information for Dell Chromebook 13 (3380) basic troubleshooting. NOTE: Refer to - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 59
computer to figure out which device is causing the problem. You are done. b If the Chromebook still does not start or exhibits the same problem, do not reconnect anything, and continue troubleshooting. 2 The battery life might be too low. Plug the Chromebook into the AC adapter and let it charge for - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 60
being blocked or covered by a privacy screen or other obstruction. 2 Try using different apps that use the camera. Try a Google+ Hangout or the onboard camera app 3 Try rebooting the Chromebook 4 If the camera issues persist, try Reset or Recover the Chromebook. 60 Diagnostics and Troubleshooting - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 61
to pair is supported by the Chromebook. Check with the device vendor for compatibility. Chrome does not support driver installation, try Reset or Recover the Chromebook. If a hotkey (like the volume or brightness keys) is not responding, try the following troubleshooting steps, making sure to test - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 62
recreate it. 6 If none of the above steps work, try Reset or Recover the Chromebook. Chrome OS issue Table 13. Chrome OS issue He's Dead, Jim ! error message Chrome OS is missing or damaged Chrome browser and navigate to https:// www.google.com/accounts/recovery/. 62 Diagnostics and Troubleshooting - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 63
5 Click Continue and follow the on-screen instructions to reset the password. Other Chromebook lock up or freeze symptoms that are not listed here. If none of the above symptoms match the Chromebook's issue, refer to Google Help Center for the online troubleshooter and more help. Chrome commands - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 64
the feature was enabled Detailed memory usage for apps/extensions, especially handy for 2 GB Chromebooks Table 15. Helpful chrome commands Chrome Commands chrome://flags Purpose Screenshot From here you can for which the browser will prefetch the DNS records. 64 Diagnostics and Troubleshooting - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 65
from the Menu > Tools > Extensions. chrome://bookmarks This is also available from the Menu > Bookmarks > Bookmark Manager. Short cut key is Ctrl+Shift+O. Diagnostics and Troubleshooting 65 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 66
that URL which failed, and click on "Start Test", which does some test and report you why that URL failed. chrome://plugins/. 66 Diagnostics and Troubleshooting - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 67
is also available from the Menu > Options (on Windows), and Menu > Preferences (on Linux). From here you can control various browser related settings. Diagnostics and Troubleshooting 67 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 68
the information you need to know for the Chrome Shell (CROSH). CROSH and the Google Chrome URL commands provide some troubleshooting tools, information, and advanced settings. The Chrome OS does not support ePSA, Dell BIOS, the F12 boot menu, or DellConnect. There are no preboot diagnostics. All - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 69
start verbose logging Table 17. Advanced help command Command Purpose battery_test[] Tests the battery discharge rate for a given number of seconds. No argument defaults to a 300 s test network. This will both attempt to get updates from other Diagnostics and Troubleshooting 69 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 70
[1-5] | set < value>} tpcontrol {syntp [on|off]} Allows the user to manually adjust advanced touchpad settings. tracepath [-n] [/port] Traces the path/route to a network only that key. If not specified, it affects global behavior. 70 Diagnostics and Troubleshooting - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 71
used CROSH commands to diagnose the Dell Chromebook 13 (3380). Below are some of the most commonly used CROSH commands to troubleshoot a hardware issue. NOTE: CROSH storage_test_1 and storage_test_2 are not supported on eMMC storage device. Check battery charging status The Chrome Shell (CROSH - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 72
. Follow the instructions on the screen to set up your Chromebook again. Make sure you sign in with your primary Google Account, because this account will be set as the owner account. Recovering Chromebook This page contains information about recovering the Dell Chromebook 13 (3380). Recovering the - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 73
link to download the Recovery Tool: 2 Run the tool and follow the instructions that appear on your screen. 3 After you recover your Chromebook, you must format your USB flash drive or SD card using the following command: $ & sudo chmod 755 linux_recovery.sh Diagnostics and Troubleshooting 73 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 74
the space bar instead, you'll see a screen asking to recover your device. NOTE: Dell does not support the use of the Developer Mode or non-standard OS versions. Troubleshooting Tips Table 19. Troubleshooting tips Question I am unable to recover my Chromebook An error message An unexpected error has - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 75
Question You successfully recovered your Chromebook but now Windows does not recognize the whole size of the USB or SD card used for recover. Solution After you have completed recovery, you need to format your USB or SD card using the recovery tool. Diagnostics and Troubleshooting 75 - Dell Chromebook 13 3380 | Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 76
options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category. 3 Verify your country or region in the Choose a Country
Chromebook 11 3380
Disassembly and Reassembly Guide - For use by Dell
Certiļ¬ed
Technicians only
Regulatory Model: P80G
Regulatory Type: P80G002