Dell Chromebook 13 3380 Chromebook 11 3380 Disassembly and Reassembly Guide - - Page 58

Diagnostics and Troubleshooting, Bluetooth, Basic troubleshooting

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6 Diagnostics and Troubleshooting Bluetooth This section outlines the instruction to pair a Bluetooth device with your Chrome devices. Bluetooth technology lets you connect devices wirelessly over short distances. To use the Bluetooth accessories with your Chromebook, first check if your Chromebook supports Bluetooth. You will then need to pair it with the accessory. To see if you can use the Bluetooth accessories with your Chromebook, click the status area in the lower right corner, where your account picture appears. If you see the Bluetooth icon bt on or bt off in the menu, your Chromebook supports Bluetooth. If you do not see either of these icons, your Chromebook does not support Bluetooth. If your Chromebook supports Bluetooth, it can connect to a wide range of the Bluetooth accessories, including the following: • Keyboards • Mice • Speakers • Headphones • Headsets (audio only) To connect a Bluetooth device with your Chromebook, you will need to pair them. Here is how: 1 Sign in to your Chromebook. 2 Click the status area in the lower-right corner, where your account picture appears. 3 Select your Bluetooth status in the menu that appears. 4 If Bluetooth is disconnected, click the disconnected icon bt off or click Enable Bluetooth in the menu. Your Chromebook will automatically begin scanning for available Bluetooth devices. 5 Pick the device you want to add from the list of available Bluetooth devices and click Connect. 6 Follow the instructions on the screen to connect your Bluetooth device. • If you are connecting a mouse, no PIN is normally required. If you are prompted for a PIN, enter the PIN for your mouse using your Chrome device's keyboard. • If you are connecting a keyboard, enter the randomly generated PIN on the keyboard you wish to pair and press Enter. To confirm that your Bluetooth device is connected, check the Bluetooth status. You should see your device listed there. NOTE: Just got your Chromebook or Chromebox? If you are turning on your Chrome device for the first time and you have a Bluetooth device nearby that is also turned on, your Chrome device may automatically detect the device and show you steps to pair it. You will see these instructions only if your chrome device does not already have a similar device connected or its functionality is not built in, like a keyboard or trackpad. Basic troubleshooting This page contains all the information for Dell Chromebook 13 (3380) basic troubleshooting. NOTE: Refer to Google Help Center for the online troubleshooter. NOTE: Resetting the Chromebook, also known as Powerwash, can be attempted before Recovering the Chromebook. Recovering the Chromebook is the last resort. 58 Diagnostics and Troubleshooting

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Diagnostics and Troubleshooting
Bluetooth
This section outlines the instruction to pair a Bluetooth device with your Chrome devices.
Bluetooth technology lets you connect devices wirelessly over short distances. To use the Bluetooth accessories with your Chromebook,
first
check if your Chromebook supports Bluetooth. You will then need to pair it with the accessory.
To see if you can use the Bluetooth accessories with your Chromebook, click the status area in the lower right corner, where your account
picture appears. If you see the Bluetooth icon bt on or bt
off
in the menu, your Chromebook supports Bluetooth. If you do not see either of
these icons, your Chromebook does not support Bluetooth. If your Chromebook supports Bluetooth, it can connect to a wide range of the
Bluetooth accessories, including the following:
Keyboards
Mice
Speakers
Headphones
Headsets (audio only)
To connect a Bluetooth device with your Chromebook, you will need to pair them. Here is how:
1
Sign in to your Chromebook.
2
Click the status area in the lower-right corner, where your account picture appears.
3
Select your Bluetooth status in the menu that appears.
4
If Bluetooth is disconnected, click the disconnected icon bt
off
or click Enable Bluetooth in the menu. Your Chromebook will
automatically begin scanning for available Bluetooth devices.
5
Pick the device you want to add from the list of available Bluetooth devices and click
Connect
.
6
Follow the instructions on the screen to connect your Bluetooth device.
If you are connecting a mouse, no PIN is normally required. If you are prompted for a PIN, enter the PIN for your mouse using your
Chrome device's keyboard.
If you are connecting a keyboard, enter the randomly generated PIN on the keyboard you wish to pair and press
Enter
.
To
confirm
that your Bluetooth device is connected, check the Bluetooth status. You should see your device listed there.
NOTE:
Just got your Chromebook or Chromebox? If you are turning on your Chrome device for the
first
time and you have a
Bluetooth device nearby that is also turned on, your Chrome device may automatically detect the device and show you steps to
pair it. You will see these instructions only if your chrome device does not already have a similar device connected or its
functionality is not built in, like a keyboard or trackpad.
Basic troubleshooting
This page contains all the information for Dell Chromebook 13 (3380) basic troubleshooting.
NOTE:
Refer to
Google Help Center
for the online troubleshooter.
NOTE:
Resetting
the Chromebook, also known as Powerwash, can be attempted before
Recovering
the Chromebook.
Recovering the Chromebook is the last resort.
6
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Diagnostics and Troubleshooting