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Dell DL4300 Appliance Release Notes - Page 10

An error message is displayed when you try to interact with the GUI, and a Remount Volumes job is

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Workaround running is displayed on the Virtual Standby tab. The error appears if the UI makes frequent calls to the Dell SRM Web Service over a long period of time. It is recommended to check the current Dell SRM Web Service status with the help of Windows Services monitor and ensure that it is in Running mode. If the error continues to popup, restart the Dell SRM Web Service. An error message is displayed when you try to interact with the GUI and a Remount Volumes job is in progress Description Workaround The Remount Volumes operation restarts the Rapid Recovery Core service. During the restart the connection between the service backend and the GUI is broken. Therefore when you interact with the GUI, an error message: Not Found is displayed. It is recommended to wait for the service to start, and then restart the GUI with the help of the desktop shortcut. 10

Section	Page
Dell DL4300 Appliance Release Notes	3
Introduction	4
About Dell DL4300 Appliance	4
About Rapid Recovery Software	4
Other information you may need	4
Registering your appliance on the license portal	5
Known issues and limitations	6
Appliance provisioning fails with an error message	6
RUU stops responding when you double-click RUU window several times	6
Some alerts are not displayed on Alerts tab	6
Repository creation fails when you try provisioning on an external controller	6
Estimated capacity and Controller available space are displayed as editable fields in the Add New Repository dialog box	6
Replication relationship is not established with the target core	7
Repository information is displayed incorrectly when protecting a machine	7
Repository creation fails with an error when you try to create a repository less than 7 GB	7
Internet Explorer top bar is not displayed properly after running the DL Appliance Configuration Wizard	7
Download Last link is displayed on the Download DL Appliance Log pane even if logs were never collected	7
Virtual Network Adapters and Switches page does not update after adding a new network adapter to ESXi VM	7
A drive letter is assigned to repository VD after reboot	8
Storage Provisioning page does not save updated values	8
The VM name on the Virtual Standby tab does not correspond to the VM name on the ESXi server	8
If a hard drive is removed from the enclosure the following issues may occur:	8
Restore the provisioning configuration job fails in a specific environment	9
Maintaining Repository job fails when you perform Remount Volumes job	9
Repository is not restored after the first run of remount volumes job	9
RUU stops responding sometimes on Core's reinstallation step	9
Health tab takes more time to load when the ESXi virtual standby VM is stopped	9
Sometimes an error message appears on the Virtual standby tab if you don’t perform any action on your Appliance	9
An error message is displayed when you try to interact with the GUI and a Remount Volumes job is in progress	10
Getting help	11

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running

is displayed on the Virtual Standby tab. The error appears if the UI makes frequent calls to the

Dell SRM Web Service over a long period of time.

Workaround

It is recommended to check the current Dell SRM Web Service status with the help of Windows Services

monitor and ensure that it is in Running mode. If the error continues to popup, restart the Dell SRM Web

Service.

An error message is displayed when you try to interact with the GUI

and a Remount Volumes job is in progress

Description

The Remount Volumes operation restarts the Rapid Recovery Core service. During the restart the

connection between the service backend and the GUI is broken. Therefore when you interact with the GUI,

an error message:

Not Found

is displayed.

Workaround

It is recommended to wait for the service to start, and then restart the GUI with the help of the desktop

shortcut.