Contents
1 Introduction
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About Dell DL4300 Appliance
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About Rapid Recovery Software
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Other information you may need
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Registering your appliance on the license portal
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2 Known issues and limitations
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Appliance provisioning fails with an error message
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RUU stops responding when you double-click RUU window several times
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Some alerts are not displayed on Alerts tab
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Repository creation fails when you try provisioning on an external controller
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Estimated capacity and Controller available space are displayed as editable fields in the Add New Repository dialog
box
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Replication relationship is not established with the target core
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Repository information is displayed incorrectly when protecting a machine
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Repository creation fails with an error when you try to create a repository less than 7 GB
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Internet Explorer top bar is not displayed properly after running the DL Appliance Configuration Wizard
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Download Last link is displayed on the Download DL Appliance Log pane even if logs were never collected
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Virtual Network Adapters and Switches page does not update after adding a new network adapter to ESXi VM
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A drive letter is assigned to repository VD after reboot
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Storage Provisioning page does not save updated values
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The VM name on the Virtual Standby tab does not correspond to the VM name on the ESXi server
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If a hard drive is removed from the enclosure the following issues may occur:
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Restore the provisioning configuration job fails in a specific environment
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Maintaining Repository job fails when you perform Remount Volumes job
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Repository is not restored after the first run of remount volumes job
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RUU stops responding sometimes on Core's reinstallation step
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Health tab takes more time to load when the ESXi virtual standby VM is stopped
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Sometimes an error message appears on the Virtual standby tab if you don’t perform any action on your Appliance
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An error message is displayed when you try to interact with the GUI and a Remount Volumes job is in progress
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3 Getting help
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Contacting Dell
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