Dell DX6004S Dell DX Object Storage Platform User’s Guide - Page 27

Troubleshooting the Compatibility Manager

Page 27 highlights

To verify cluster compatibility: 1 Open the file /opt/dell/dellACM/CMREPORT.TXT on the primary Cluster Services Node. 2 Review the status information for the Cluster Services Node and the individual Storage Nodes. 3 For more detailed component status information, run the following command: #cd /opt/dell/dellACM/dellacmscr.sh -report -host= where is the name of the cluster services node or a storage node and can be obtained from the CMREPORT.txt file. For more information on updating the Cluster Services Node and the Storage Node software, see "Updating the DX Cluster Services Node Software" on page 28 and "Updating the DX Storage Node Software" on page 28. Troubleshooting the Compatibility Manager If you experience problems with Compatibility Manager, verify that the latest version is installed. Compatibility Manager can be downloaded from support.dell.com. Run the following commands to determine the current version of: • The package name- #rpm -q -a|grep dellacm • The package details-#rpm -q -i If the problems persist, contact Dell. Updating the Dell DX Object Storage Platform Software 27

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Updating the Dell DX Object Storage Platform Software
27
To verify cluster compatibility:
1
Open the file
/opt/dell/dellACM/CMREPORT.TXT
on the primary
Cluster Services Node.
2
Review the status information for the Cluster Services Node and the
individual Storage Nodes.
3
For more detailed component status information, run the following
command:
#cd /opt/dell/dellACM/dellacmscr.sh -report -host=
<host name>
where <host name> is the name of the cluster services node or a storage
node and can be obtained from the
CMREPORT.txt
file.
For more information on updating the Cluster Services Node and the Storage
Node software, see "Updating the DX Cluster Services Node Software" on
page 28 and "Updating the DX Storage Node Software" on page 28.
Troubleshooting the Compatibility Manager
If you experience problems with Compatibility Manager, verify that the latest
version is installed. Compatibility Manager can be downloaded from
support.dell.com
. Run the following commands to determine the current
version of:
The package name—
#rpm -q -a|grep dellacm
The package details—
#rpm -q -i <package name>
If the problems persist, contact Dell.