Dell E2014T 19.5 Users Guide - Page 44

Universal Serial Bus (USB) Specific Problems, Specific, Symptoms, What You, Experience

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Universal Serial Bus (USB) Specific Problems Specific Symptoms USB interface is not working High Speed USB 2.0 interface is slow. What You Possible Solutions Experience • Make sure your monitor is turned on. • Disconnect and reconnect the upstream cable to your computer. USB peripherals are not working • Disconnect and reconnect the USB peripherals (downstream connector). • Turn off and turn on the monitor. • Reboot the computer. • Some USB devices require higher electric current; connect the device directly to the computer system. • Check that your computer is USB 2.0-compliant. High Speed • Some computers have USB 2.0 ports. Ensure USB 2.0 that the correct USB port is used. peripherals working slowly or not working • Disconnect and reconnect the upstream cable to your computer. at all • Reconnect the USB peripherals (downstream connector). • Restart the computer. 44  Troubleshooting

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44
Troubleshooting
Universal Serial Bus (USB) Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
USB interface
is not working
USB
peripherals are
not working
•
Make sure your monitor is turned on.
•
Disconnect and reconnect the upstream cable
to your computer.
•
Disconnect and reconnect the USB peripherals
(downstream connector).
•
Turn off and turn on the monitor.
•
Reboot the computer.
•
Some USB devices require higher electric
current; connect the device directly to the
computer system.
High Speed
USB 2.0
interface is
slow.
High Speed
USB 2.0
peripherals
working slowly
or not working
at all
•
Check that your computer is USB
2.0-compliant.
•
Some computers have USB 2.0 ports. Ensure
that the correct USB port is used.
•
Disconnect and reconnect the upstream cable
to your computer.
•
Reconnect the USB peripherals (downstream
connector).
•
Restart the computer.