Dell E2014T Users Guide - Page 40

Common, Symptoms, What You, Experience, Possible Solutions, Adjust Phase and Pixel Clock using OSD.

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Common Symptoms What You Experience Possible Solutions Brightness Problems Picture too dim or too bright • Reset the monitor to factory settings. • Auto Adjust using OSD. • Adjust brightness and contrast using the OSDD. Geometric Distortion Screen not centered correctly • Reset the monitor to factory settings. • Auto Adjust using OSD. • Adjust horizontal and vertical positions using OSD. • Reset the monitor to factory settings. • Perform Auto Adjust using OSD. Horizontal/ Vertical Lines • Adjust Phase and Pixel Clock using OSD. Screen has one • Perform monitor self-test and determine if the or more lines lines appear in the self-test mode. • Check for bent or broken pins on the display cable and the ports. • Run the built-in diagnostics. Synchronization Screen is Problems scrambled or appears torn • Reset the monitor to factory settings. • Perform Auto Adjust using OSD. • Adjust Phase and Pixel Clock using OSD. • Perform monitor self-test check to determine if the problem appears in self-test mode. • Check for bent or broken pins on the display cable and the ports. • Restart the computer in safe mode. Intermittent Problems Monitor malfunctions on and off • Make sure the display cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test to determine if the intermittent problem occurs in self-test mode. • Perform monitor self-test. Missing Color Picture missing color • Make sure the display cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins on the display cable and the ports. 40  Troubleshooting

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40
Troubleshooting
Common
Symptoms
What You
Experience
Possible Solutions
Brightness
Problems
Picture too dim
or too bright
•
Reset the monitor to factory settings.
•
Auto Adjust using OSD.
•
Adjust brightness and contrast using
the OSD
D.
Geometric
Distortion
Screen not
centered
correctly
•
Reset the monitor to factory settings.
•
Auto Adjust using OSD.
•
Adjust horizontal and vertical positions using
OSD.
Horizontal/
Vertical Lines
Screen has one
or more lines
•
Reset the monitor to factory settings.
•
Perform Auto Adjust using OSD.
•
Adjust Phase and Pixel Clock using OSD.
•
Perform monitor self-test and determine if the
lines appear in the self-test mode.
•
Check for bent or broken pins on the
display cable and the ports.
•
Run the built-in diagnostics.
Synchronization
Problems
Screen is
scrambled or
appears torn
•
Reset the monitor to factory settings.
•
Perform Auto Adjust using OSD.
•
Adjust Phase and Pixel Clock using OSD.
•
Perform monitor self-test check to determine
if the problem appears in self-test mode.
•
Check for bent or broken pins on the
display cable and the ports.
•
Restart the computer in safe mode.
Intermittent
Problems
Monitor
malfunctions
on and off
•
Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
•
Reset the monitor to factory settings.
•
Perform monitor self-test to determine if the
intermittent problem occurs in self-test mode.
Missing Color
Picture missing
color
•
Perform monitor self-test.
•
Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
•
Check for bent or broken pins on the
display cable and the ports.