Dell E2014T Users Guide - Page 43

Product Specific Problems

Page 43 highlights

Product Specific Problems Specific Symptoms Screen image is too small What You Experience Possible Solutions Image is centered on • Check the aspect ratio in Image Setting OSD screen, but does menu not fill entire • Reset the monitor to factory settings. viewing area Cannot adjust the monitor settings using the buttons on the front panel OSD does not appear on the screen Turn off the monitor, disconnect and reconnect the power cable, and turn on the monitor. No input signal when controls are pressed No picture, the light is white. • Check the signal source. • Make sure the computer is not in power saving mode, by moving the mouse or pressing a key on the keyboard. • Make sure your computer or other video‑output device is powered on and playing video media. • Make sure the display cable connecting the monitor to the computer is connected properly and is secure. • Unplug and replug the display cable. • Restart the computer or video player. The picture does not fill the entire screen. The picture cannot fill the height or width of the screen • Due to different video formats and aspect ratios of DVDs, the monitor may not display the video in full screen. • Run the built-in diagnostics. Troubleshooting  43

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Troubleshooting
43
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
Check the aspect ratio in Image Setting OSD
menu
Reset the monitor to factory settings.
Cannot adjust
the monitor
settings using
the buttons on
the front panel
OSD does not
appear on the
screen
Turn off the monitor, disconnect and reconnect
the power cable, and turn on the monitor.
No input signal
when controls
are pressed
No picture, the
light is white.
Check the signal source.
Make sure the computer is not in power
saving mode, by moving the mouse or
pressing a key on the keyboard.
Make sure your computer or other
video-output device is powered on and
playing video media.
Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
Unplug and replug the display cable.
Restart the computer or video player.
The picture
does not fill the
entire screen.
The picture
cannot fill the
height or width
of the screen
Due to different video formats and aspect
ratios of DVDs, the monitor may not display
the video in full screen.
Run the built-in diagnostics.