Dell Equallogic PS6010 Storage Arrays - Hardware Owners Manual - Page 9

Technical Support and Customer Service, Contacting Dell, Online Services

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PS6010 Hardware Maintenance Preface Technical Support and Customer Service Dell's support service is available to answer your questions about PS Series SAN arrays. If you have an Express Service Code, have it ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Contacting Dell Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services might not be available in your area. For customers in the United States, call 800-945-3355. Note: If you do not have access to an Internet connection, contact information is printed on your invoice, packing slip, bill, or Dell product catalog. Use the following procedure to contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the window. 3. Click Contact Us on the left side of the window. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. Online Services You can learn about Dell products and services on the following Web sites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) vii

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PS6010 Hardware Maintenance
Preface
vii
Technical Support and Customer Service
Dell’s support service is available to answer your questions about PS Series SAN
arrays. If you have an Express Service Code, have it ready when you call. The
code helps Dell's automated-support telephone system direct your call more
efficiently.
Contacting Dell
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services might not be
available in your area.
For customers in the United States, call 800-945-3355.
Note:
If you do not have access to an Internet connection, contact information is
printed on your invoice, packing slip, bill, or Dell product catalog.
Use the following procedure to contact Dell for sales, technical support, or
customer service issues:
1.
Visit
support.dell.com
.
2.
Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the window.
3.
Click
Contact
Us
on the left side of the window.
4.
Select the appropriate service or support link based on your need.
5.
Choose the method of contacting Dell that is convenient for you.
Online Services
You can learn about Dell products and services on the following Web sites:
•
www.dell.com
•
www.dell.com/ap
(Asian/Pacific countries only)
•
www.dell.com/jp
(Japan only)
•
www.euro.dell.com
(Europe only)