Dell IN2020M User's Guide - Page 27

Dell IN2020/IN2020M Flat Panel Monitor User's Guide Wrong Color Picture color is not good Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the application. Try a different Color Preset Setting in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). Alternatively, use a dynamically changing screensaver. Product-Specific Problems SPECIFIC SYMPTOMS Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls pressed WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS Image is centered on screen, but does not fill entire viewing area Perform monitor reset on "Factory Reset" OSD does not appear on the screen Turn the monitor off and unplug the power cord and then plug back and power on No picture, the LED light is amber. When control button is pressed, the message " No VGA cable"or "No DVI-D cable" will appear. Check the signal source. Ensure that the computer is not in power saving by moving the mouse or pressing any key on the keyboard. Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable if necessary. Re-boot the computer or video player. The monitor will not fill the entire The picture does not fill the height screen. or width of the screen. Due to the non-standard formats of DVDs, the monitor may not show the full screen pictures. Troubleshooting the Dell™ Soundbar (Optional) COMMON SYMPTOMS No Sound WHAT YOU EXPERIENCE Soundbar has power - power indicator is on. Distorted Sound Computer's sound card is used as the audio source. Distorted Sound Other audio source is used. Unbalanced Sound Output Sound from only one side of Soundbar Low Volume Volume is too low POSSIBLE SOLUTIONS Plug the audio line-in cable into the computer's audio out jack. Set all Windows volume controls to their maximum. Play some audio content on the computer (i.e., audio CD, or MP3). Turn the volume up. Clean and reseat the audio line-in plug. Test the Soundbar using another audio source (i.e., portable CD player). Clear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card. Set all Windows volume controls to their midpoints. Decrease the volume of the audio application. Turn the volume down. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e., portable CD player). Clear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the audio source. Decrease the volume of the audio source. Turn the volume down. Clean and reseat the audio line-in plug. Clear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source. Set all Windows audio balance controls (L-R) to their midpoints. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e., portable CD player). Clear any obstructions between the Soundbar and the user. Turn the volume up to its maximum level. Set all Windows volume controls to their maximum. Increase the volume of the audio application. Test the Soundbar using another audio source (i.e., portable CD player). Back to Contents Page file:///C|/Users/santhosh_v/Desktop/UG_en/solve.htm[3/27/2013 12:21:04 PM]