Dell Inspiron 11z 1110 Inspiron 11z 1110 Setup Guide - Page 49

Starting Dell Diagnostics From the, Drivers and Utilities Disc, Choose An, Option, Choose An Option

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Using Support Tools c. If you are experiencing memory issues, press otherwise press . The following message is displayed: "Booting Dell Diagnostic Utility Partition. Press any key to continue." d. Press any key to continue. The Choose An Option window appears. If PSA is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window. 4. Select the test you want to run. 5. If you encounter a problem during a test, a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 61). NOTE: The Service Tag for your computer is located at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 6. When the tests complete, close the test screen to return to the Choose An Option window. 7. To exit the Dell Diagnostics and to restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. 47

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47
Using Support Tools
If you are experiencing memory issues,
c.
press <y> otherwise press <n>.
The following message is displayed:
“
Booting Dell Diagnostic
Utility Partition. Press any
key to continue.”
Press any key to continue. The
d.
Choose An
Option
window appears.
If PSA is not invoked:
Press any key to start the Dell Diagnostics
from the diagnostics utility partition on your
hard drive and to go to the
Choose An Option
window.
Select the test you want to run.
4.
If you encounter a problem during a test,
5.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code
and problem description and contact Dell
(see “Contacting Dell” on page 61).
NOTE:
The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests complete, close the test
6.
screen to return to the
Choose An Option
window.
To exit the Dell Diagnostics and to restart the
7.
computer, click
Exit
.
Starting Dell Diagnostics From the
Drivers and Utilities Disc
NOTE:
Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
Insert the
1.
Drivers and Utilities
disc.
Shut down and restart the computer.
2.
When the DELL logo appears, press <F12>
immediately.