Dell Inspiron 1318 Setup Guide - Page 30

Memory Problems, Lockups and Software Problems

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Solving Problems • Reseat the memory modules (See the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. If you experience other memory problems - • Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com). • Check if the memory module is compatible with your computer. Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see "Basic Specifications" on page 50. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 33). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. Lockups and Software Problems If the computer does not start up - Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on CD. If the computer stops responding - NOTICE: You might lose data if you are unable to perform an operating system shutdown. 28

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28
Solving Problems
Reseat the memory modules (See the
•
Service Manual
on the Dell Support website
at
support.dell.com
) to ensure that your
computer is successfully communicating
with the memory.
If you experience other memory problems
—
Ensure that you are following the memory
•
installation guidelines (see the
Service
Manual
on the Dell Support website at
support.dell.com
).
Check if the memory module is compatible
•
with your computer. Your computer supports
DDR2 memory. For more information about the
type of memory supported by your computer,
see “Basic Specifications” on page 50.
Run the Dell Diagnostics (see “Dell
•
Diagnostics” on page 33).
Reseat the memory modules (see the
•
Service Manual
on the Dell Support website
at
support.dell.com
) to ensure that your
computer is successfully communicating
with the memory.
Lockups and Software Problems
If the computer does not start up
— Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding
— End the
program:
Press <Ctrl><Shift><Esc> simultaneously.
1.
Click
2.
Applications
.
Click the program that is no longer
3.
responding
Click
4.
End Task
.
If a program crashes repeatedly
— Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE:
Software usually includes
installation instructions in its
documentation or on CD.
If the computer stops responding
—
NOTICE:
You might lose data if you are
unable to perform an operating system
shutdown.