Dell Inspiron 16 Plus 7630 Inspiron 16 Plus 7630 Owners Manual- NVIDIA GeForce - Page 106

Recovering the operating system

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Table 42. System-diagnostic lights (continued) Blinking pattern Amber White 2 8 3 1 3 2 3 3 3 4 3 5 3 6 3 7 4 1 4 2 Problem description Suggested resolution otherwise replace the display assembly (LCD). Display failure - EC detection of power rail failure Replace the system board. CMOS battery failure Reset the CMOS battery connection. If problem persists, replace the coin-cell battery. PCI of video card/chip failure Replace the system board. BIOS recovery image not found Flash latest BIOS version. If problem persists, replace the system board. BIOS recovery image found but invalid Flash latest BIOS version. If problem persists, replace the system board. Power-rail failure EC ran into power sequencing failure. If problem persists, replace the system board. System BIOS Flash corruption. Flash corruption detected by SBIOS. If problem persists, replace the system board. Management Engine (ME) error Timeout waiting on ME to reply to HECI message. If problem persists, replace the system board. Memory DIMM power rail failure Issue with the Processor's power cable connection NOTE: Blinking pattern 3-3-3 on Lock LED (Caps-Lock or Num-Lock), Power button LED (without Fingerprint reader), and Diagnostic LED indicates failure to provide input during LCD panel test on the "Dell SupportAssist Pre-boot System Performance Check" diagnostics. Camera status light: Indicates whether the camera is in use. ● Solid white-Camera is in use. ● Off-Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. ● Solid white-Caps Lock enabled. ● Off-Caps Lock disabled. Recovering the operating system When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell SupportAssist OS Recovery. Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. 106 Troubleshooting

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Table 42. System-diagnostic lights (continued)
Blinking pattern
Problem description
Suggested resolution
Amber
White
otherwise replace the display
assembly (LCD).
2
8
Display failure - EC detection
of power rail failure
Replace the system board.
3
1
CMOS battery failure
Reset the CMOS battery
connection. If problem
persists, replace the coin-cell
battery.
3
2
PCI of video card/chip failure
Replace the system board.
3
3
BIOS recovery image not
found
Flash latest BIOS version. If
problem persists, replace the
system board.
3
4
BIOS recovery image found
but invalid
Flash latest BIOS version. If
problem persists, replace the
system board.
3
5
Power-rail failure
EC ran into power sequencing
failure. If problem persists,
replace the system board.
3
6
System BIOS Flash
corruption.
Flash corruption detected by
SBIOS. If problem persists,
replace the system board.
3
7
Management Engine (ME)
error
Timeout waiting on ME to
reply to HECI message. If
problem persists, replace the
system board.
4
1
Memory DIMM power rail
failure
4
2
Issue with the Processor's
power cable connection
NOTE:
Blinking pattern 3-3-3 on Lock LED (Caps-Lock or Num-Lock), Power button LED (without Fingerprint reader),
and Diagnostic LED indicates failure to provide input during LCD panel test on the "Dell SupportAssist Pre-boot System
Performance Check" diagnostics.
Camera status light:
Indicates whether the camera is in use.
●
Solid white—Camera is in use.
●
Off—Camera is not in use.
Caps Lock status light:
Indicates whether Caps Lock is enabled or disabled.
●
Solid white—Caps Lock enabled.
●
Off—Caps Lock disabled.
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its
factory state.
106
Troubleshooting