Dell Latitude 5300 2-in-1 Chromebook Enterprise Latitude 5300 2-in-1 Chrome Se - Page 110

Diagnostics, How to run M-BIST, ePSA Diagnostics, Running ePSA diagnostics

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How to run M-BIST NOTE: M-BIST must be initiated on the system from a power-off state either connected to AC power or with battery only. 1. Press and hold both the M key on the keyboard and the power button to initiate M-BIST. 2. With both the M key and the power button held down, the battery indicator LED may exhibit two states: a. OFF: No fault detected with the system board b. AMBER: Indicates a problem with the system board Diagnostics This chapter details the built in troubleshooting features to diagnose the Dell Latitude 5300 2-in-1 Chrome systems. It also lists the invoking instructions along with related information for each diagnostics method. ePSA Diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: • Run tests automatically or in an interactive mode • Repeat tests • Display or save test results • Run thorough tests to introduce additional test options to provide extra information about the failed device(s) • View status messages that inform you if tests are completed successfully • View error messages that inform you of problems encountered during testing NOTE: The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices. Running ePSA diagnostics 1. Press and Hold the Power and F2 to boot into Chrome OS recovery menu. 2. Press F12 or Ctrl + C key on the keyboard to go to diagnostics screen. 3. Press the Power button to launch ePSA. 110 Troubleshooting

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How to run M-BIST
NOTE:
M-BIST must be initiated on the system from a power-off state either connected to AC power or with battery
only.
1.
Press and hold both the
M
key on the keyboard and the
power button
to initiate M-BIST.
2.
With both the
M
key and the
power button
held down, the battery indicator LED may exhibit two states:
a.
OFF: No fault detected with the system board
b.
AMBER: Indicates a problem with the system board
Diagnostics
This chapter details the built in troubleshooting features to diagnose the Dell Latitude 5300 2-in-1 Chrome systems. It also lists the
invoking instructions along with related information for each diagnostics method.
ePSA Diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
NOTE:
The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The
diagnostics starts running the tests on all the detected devices.
Running ePSA diagnostics
1.
Press and Hold the
Power
and
F2
to boot into Chrome OS recovery menu.
2.
Press
F12
or
Ctrl + C
key on the keyboard to go to diagnostics screen.
3.
Press the
Power
button to launch ePSA.
110
Troubleshooting