Dell Latitude D610 User Guide - Page 88

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Back to Contents Page Solving Problems Dell™ Latitude™ D610 User's Guide Dell Technical Update Service Dell Support Utility Drive Problems E-Mail, Modem, and Internet Problems Error Messages IEEE 1394 Device Problems Keyboard Problems Lockups and Software Problems Memory Problems Network Problems PC Card Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Touch Pad or Mouse Problems Video and Display Problems Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment. Accessing the Dell Support Utility Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu. If the Dell Support icon does not appear in your taskbar: 1. Click the Start button and point to Programs. 2. Click Dell Support and point to Dell Support Settings. 3. Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment. The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon. Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: l Check your computing environment l View the Dell Support Utility settings l Access the help file for the Dell Support Utility l View frequently asked questions l Learn more about the Dell Support Utility l Turn the Dell Support Utility off Double-Clicking the Dell Support Icon

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Back to Contents Page
Solving Problems
Dell™ Latitude™ D610 User's Guide
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be
customized for content, format, and how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate
.
Dell Support Utility
The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the
Start
button. Use this support utility
for self-support information, software updates, and health scans of your computing environment.
Accessing the Dell Support Utility
Access the Dell Support Utility from the Dell Support icon on the taskbar or from the
Start
menu.
If the Dell Support icon does not appear in your taskbar:
1.
Click the
Start
button and point to
Programs
.
2.
Click
Dell Support
and point to
Dell Support Settings
.
3.
Ensure that the
Show icon on the taskbar
option is checked.
The Dell Support Utility is customized for your computing environment.
The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon.
Clicking the Dell Support Icon
Click or right-click the
icon to perform the following tasks:
l
Check your computing environment
l
View the Dell Support Utility settings
l
Access the help file for the Dell Support Utility
l
View frequently asked questions
l
Learn more about the Dell Support Utility
l
Turn the Dell Support Utility off
Double-Clicking the Dell Support Icon
Dell Technical Update Service
Network Problems
Dell Support Utility
PC Card Problems
Drive Problems
Power Problems
E
-
Mail, Modem, and Internet Problems
Printer Problems
Error Messages
Scanner Problems
IEEE 1394 Device Problems
Sound and Speaker Problems
Keyboard Problems
Touch Pad or Mouse Problems
Lockups and Software Problems
Video and Display Problems
Memory Problems
NOTE:
If the Dell Support Utility is not available from the
Start
menu, go to
support.dell.com
and download the software.