Dell Latitude D620 User Guide - Page 185

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Troubleshooting: Dell Latitude D620 User's Guide 2. Click Add or Remove Programs. 3. Select the program you want to remove. 4. Click Remove or Change/Remove and follow the prompts on the screen. 5. See the program documentation for installation instructions. Sector not found The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See the Help and Support Center (see Windows Help and Support Center) for instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. Seek error The operating system cannot find a specific track on the hard drive. Shutdown failure A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see Dell Diagnostics). Time-of-day clock lost power System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. If the message reappears, contact Dell (see Contacting Dell). Time-of-day clock stopped The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see Contacting Dell). Time-of-day not set-please run the System Setup program The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options (see System Setup Program). Timer chip counter 2 failed A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see Dell Diagnostics). Unexpected interrupt in protected mode The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see Dell Diagnostics). x:\ is not accessible. The device is not ready Insert a disk into the drive and try again. Warning: Battery is critically low The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the computer. file:///S|/Integration%20Specialist/Hardware%20Doc...on/Kim%20&%20Jay/Dell%20Laptops/D620UG/trouble.htm (13 of 27) [12/4/2008 10:54:59 AM]

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Troubleshooting: Dell Latitude D620 User's Guide
2.
Click
Add or Remove Programs
.
3.
Select the program you want to remove.
4.
Click
Remove
or
Change/Remove
and follow the prompts on the screen.
5.
See the program documentation for installation instructions.
Sector not found
The operating system cannot locate a sector on the hard drive. You may have a
defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check
the file structure on the hard drive. See the Help and Support Center (see
Windows Help and Support
Center
) for instructions. If a large number of sectors are defective, back up the data (if possible), and
then reformat the hard drive.
Seek error
The operating system cannot find a specific track on the hard drive.
Shutdown failure
A chip on the system board may be malfunctioning. Run the System Set tests in
the Dell Diagnostics (see
Dell Diagnostics
).
Time-of-day clock lost power
System configuration settings are corrupted. Connect your computer
to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering
the system setup program. Then immediately exit the program. If the message reappears, contact Dell
(see
Contacting Dell
).
Time-of-day clock stopped
The reserve battery that supports the system configuration settings may
require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem
persists, contact Dell (see
Contacting Dell
).
Time-of-day not set-please run the System Setup program
The time or date stored in the
system setup program does not match the system clock. Correct the settings for the
Date
and
Time
options (see
System Setup Program
).
Timer chip counter 2 failed
A chip on the system board may be malfunctioning. Run the System
Set tests in the Dell Diagnostics (see
Dell Diagnostics
).
Unexpected interrupt in protected mode
The keyboard controller may be malfunctioning, or a
memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the
Dell Diagnostics (see
Dell Diagnostics
).
x:\ is not accessible. The device is not ready
Insert a disk into the drive and try again.
Warning: Battery is critically low
The battery is running out of charge. Replace the battery, or
connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the
computer.
file:///S|/Integration%20Specialist/Hardware%20Doc...on/Kim%20&%20Jay/Dell%20Laptops/D620UG/trouble.htm (13 of 27) [12/4/2008 10:54:59 AM]