Dell Latitude D630 XFR User's Guide - Page 53

Dell Support Utility, Drive Problems

Page 53 highlights

following table for more information. Tab Results Errors Help Configuration Function Displays the results of the test and any error conditions encountered Displays error conditions encountered, error codes, and the problem description. Describes the test and may indicate requirements for running the test. Displays your hardware configuration for the selected device. Parameters The Dell Diagnostics obtains configuration information for all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Allows you to customize the test by changing the test settings. 5. When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. 6. Remove the Dell Drivers and Utilities CD (if applicable). 11.2 Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment. 11.2.1 Accessing the Dell Support Utility Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu. If the Dell Support icon does not appear in your taskbar: 1. Click the Start button and point to Programs. 2. Click Dell Support and point to Dell Support Settings. 3. Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, contact Dell. The Dell Support Utility is customized for your computing environment. The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon. 11.2.2 Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: · Check your computing environment View the Dell Support Utility settings Access the help file for the Dell Support Utility View frequently asked questions Learn more about the Dell Support Utility Turn the Dell Support Utility off Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen. 11.3 Drive Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist") as you complete these checks. 203H

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following table for more information.
Tab
Function
Results
Displays the results of the test and any error conditions
encountered
Errors
Displays error conditions encountered, error codes, and the
problem description.
Help
Describes the test and may indicate requirements for running the
test.
Configuration
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all
devices from the system setup program, memory, and various
internal tests, and it displays the information in the device list in
the left pane of the screen. The device list may not display the
names of all the components installed on your computer or all
devices attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.
5.
When the tests are completed, close the test screen to return to the
Main Menu
screen. To exit the Dell
Diagnostics and restart the computer, close the
Main Menu
screen.
6.
Remove the Dell
Drivers and Utilities CD
(if applicable).
11.2
Dell Support Utility
The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the
Start
button. Use this support utility for self-support information, software updates, and health scans of your computing
environment.
11.2.1
Accessing the Dell Support Utility
Access the Dell Support Utility from the Dell Support icon on the taskbar or from the
Start
menu.
If the Dell Support icon does not appear in your taskbar:
1.
Click the
Start
button and point to
Programs
.
2.
Click
Dell Support
and point to
Dell Support Settings
.
3.
Ensure that the
Show icon on the taskbar
option is checked.
NOTE:
If the Dell Support Utility is not available from the
Start
menu, contact Dell.
The Dell Support Utility is customized for your computing environment.
The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon.
11.2.2
Clicking the Dell Support Icon
Click or right-click the
icon to perform the following tasks:
·
Check your computing environment
·
View the Dell Support Utility settings
·
Access the help file for the Dell Support Utility
·
View frequently asked questions
·
Learn more about the Dell Support Utility
·
Turn the Dell Support Utility off
Double-Clicking the Dell Support Icon
Double-click the
icon to manually check your computing environment, view frequently asked questions, access the
help file for the Dell Support Utility, and view Dell Support settings.
For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell
Support screen.
11.3
Drive Problems
Fill out the Diagnostics Checklist (see "
Diagnostics Checklist
") as you complete these checks.