Dell Latitude D630 XFR User's Guide - Page 69

Using the Hardware Troubleshooter Tool, Restoring Your Operating System

Page 69 highlights

4. At the welcome screen, click Next and wait for the media to complete the hardware scan. 5. To detect other drivers and utilities, under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus. A link or links appear(s) for the specific drivers and utilities used by your computer. 6. Click the link of a specific driver or utility to display information about the driver or utility that you want to install. 7. Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation. If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file. If instructed to navigate to the driver files, click the media directory on the driver information window to display the files associated with the driver. Manually Reinstalling Drivers NOTE: After extracting the driver files to your hard drive as described in the previous section, reinstall the drivers. Microsoft Windows XP 1. Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2. Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3. Double-click the name of the device for which you are installing the driver. 4. Click the Driver tab→ Update Driver. 5. Click Install from a list or specific location (Advanced)→ Next. 6. Click Browse and browse to the location to which you previously copied the driver files. 7. When the name of the appropriate driver appears, click Next. 8. Click Finish and restart your computer. Microsoft Windows Vista 1. Click the Windows Vista start button, 2. Click Properties→ Device Manager. , and right-click Computer. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3. Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4. Double-click the name of the device for which you are installing the driver. 5. Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6. Click Browse and browse to the location to which you previously copied the driver files. 7. When the name of the appropriate driver appears, click the name of the driver→ OK→ Next. 8. Click Finish and restart your computer. 13.2 Using the Hardware Troubleshooter Tool If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Microsoft Windows XP 1. Click Start→ Help and Support. 2. Type 'hardware troubleshooter' in the search field and press to start the search. 3. In the Fix a Problem section, click Hardware Troubleshooter. 4. In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Microsoft Windows Vista 1. Click the Windows Vista start button, , and click Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 13.3 Restoring Your Operating System You can restore your operating system in the following ways Microsoft Windows XP System Restore and Microsoft Windows Vista System Restore return your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your

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4.
At the welcome screen, click
Next
and wait for the media to complete the hardware scan.
5.
To detect other drivers and utilities, under
Search Criteria
, select the appropriate categories from the
System
Model
,
Operating System
, and
Topic
drop-down menus.
A link or links appear(s) for the specific drivers and utilities used by your computer.
6.
Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
7.
Click the
Install
button (if present) to begin installing the driver or utility. At the welcome screen, follow the
screen prompts to complete the installation.
If no
Install
button is present, automatic installation is not an option. For installation instructions, either see the
appropriate instructions in the following subsections, or click
Extract
, follow the extracting instructions, and then
read the readme file.
If instructed to navigate to the driver files, click the media directory on the driver information window to display
the files associated with the driver.
Manually Reinstalling Drivers
NOTE:
After extracting the driver files to your hard drive as described in the previous section,
reinstall the drivers.
Microsoft Windows XP
1.
Click
Start
My Computer
Properties
Hardware
Device Manager
.
2.
Double-click the type of device for which you are installing the driver (for example,
Audio
or
Video
).
3.
Double-click the name of the device for which you are installing the driver.
4.
Click the
Driver
tab
Update Driver
.
5.
Click
Install from a list or specific location (Advanced)
Next
.
6.
Click
Browse
and browse to the location to which you previously copied the driver files.
7.
When the name of the appropriate driver appears, click
Next
.
8.
Click
Finish
and restart your computer.
Microsoft Windows Vista
1.
Click the Windows Vista start button,
, and right-click
Computer
.
2.
Click
Properties
Device Manager
.
NOTE:
The
User Account Control
window may appear. If you are an administrator on the
computer, click
Continue
; otherwise, contact your administrator to enter the Device Manager.
3.
Double-click the type of device for which you are installing the driver (for example,
Audio
or
Video
).
4.
Double-click the name of the device for which you are installing the driver.
5.
Click the
Driver
tab
Update Driver
Browse my computer for driver software
.
6.
Click
Browse
and browse to the location to which you previously copied the driver files.
7.
When the name of the appropriate driver appears, click the name of the driver
OK
Next
.
8.
Click
Finish
and restart your computer.
13.2
Using the Hardware Troubleshooter Tool
If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use
the Hardware Troubleshooter to resolve the incompatibility.
Microsoft Windows XP
1.
Click
Start
Help and Support
.
2.
Type ‘
hardware troubleshooter
’ in the search field and press
<Enter>
to start the search.
3.
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4.
In the
Hardware Troubleshooter
list, select the option that best describes the problem and click
Next
to follow
the remaining troubleshooting steps.
Microsoft Windows Vista
1.
Click the Windows Vista start button,
, and click
Help and Support
.
2.
Type hardware troubleshooter in the search field and press
<Enter>
to start the search.
3.
In the search results, select the option that best describes the problem and follow the remaining troubleshooting
steps.
13.3
Restoring Your Operating System
You can restore your operating system in the following ways:
·
Microsoft Windows XP System Restore and Microsoft Windows Vista System Restore return your computer to an
earlier operating state without affecting data files. Use System Restore as the first solution for restoring your