Dell M2400 Service Manual - Page 6

Dell Diagnostics Main Menu - memory

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NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 10. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11. Close the Main Menu window to exit the Dell Diagnostics and restart the computer. 12. Remove the Drivers and Utilities media from the optical drive. Dell Diagnostics Main Menu After the Dell Diagnostics loads, the following menu appears: Option Function Test Memory Run the stand-alone memory test Test System Run system diagnostics Exit Exit the diagnostics Press to select the test you want to run and then press . NOTE: It is recommended that you select Test System to run a complete test on your computer. SelectingTest Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this menu. After Test System is selected, the following menu appears: Option Function Express Test Performs a quick test of devices in the system. This typically can take 10 to 20 minutes. Extended Test NOTE: The Express Test requires no interaction on your part. Run Express Test first to increase the possibility of tracing a problem quickly. Performs a thorough check of devices in the system. This typically can take an hour or more. NOTE: The Extended Test periodically requires your input to answer specific questions. Custom Test Use to test a specific device or customize the tests to be run. Symptom Tree This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms. NOTE: It is recommended that you select Extended Test to perform a more thorough check of devices in the computer. For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell Support.

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NOTE:
Write down any error codes and problem descriptions exactly as they appear and
follow the instructions on the screen.
10.
After all tests have completed, close the test window to return to the Dell Diagnostics Main
Menu.
11.
Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
12.
Remove the
Drivers and Utilities
media from the optical drive.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads, the following menu appears:
Option
Function
Test Memory Run the stand-alone memory test
Test System Run system diagnostics
Exit
Exit the diagnostics
Press <Tab> to select the test you want to run and then press <Enter>.
NOTE:
It is recommended that you select
Test System
to run a complete test on your computer.
Selecting
Test Memory
initiates the extended memory test, which can take up to thirty minutes
or more to complete. When the test completes, record the test results and then press any key to
return to this menu.
After
Test System
is selected, the following menu appears:
Option
Function
Express Test Performs a quick test of devices in the system. This typically can take 10 to 20 minutes.
NOTE:
The Express Test requires no interaction on your part. Run Express Test first to
increase the possibility of tracing a problem quickly.
Extended
Test
Performs a thorough check of devices in the system. This typically can take an hour or
more.
NOTE:
The Extended Test periodically requires your input to answer specific questions.
Custom Test
Use to test a specific device or customize the tests to be run.
Symptom
Tree
This option allows you to select tests based on a symptom of the problem you are
having. This option lists the most common symptoms.
NOTE:
It is recommended that you select
Extended Test
to perform a more thorough check of
devices in the computer.
For any problem encountered during a test, a message appears with an error code and a description of
the problem. Write down the error code and problem description exactly as it appears and follow the
instructions on the screen. If you cannot resolve the problem, contact Dell Support.