Dell OptiPlex 5055 Ryzen CPU Tower OptiPlex 5055 Tower Owners Manual - Page 77

State, State Name, Blinking Amber, Pattern, Problem Description, Suggested Resolution

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State S4 S5 S6 State Name PCI VID STO Blinking Amber Pattern 3 blinks > short pause > 1 blinks > long pause > repeats 3 blinks > short pause > 2 blinks > long pause > repeats 3 blinks > short pause > 3 blinks > long pause > repeats Problem Description PCIe Device or Video subsystem failures Video Subsystem failure No Memory detected Suggested Resolution reseating memory and swapping a known good memory if available. If nothing works, replace the memory. PCIe device configuration activity is in progress or PCIe device failure was detected. If customer can assist to troubleshoot, narrow down the issue by reseating PCIe card and removing one by one to determine which card failed. If identified the PCIe card failed, replace the PCIe Card. If none of the PCIe Cards failed, replace the motherboard. Video subsystem configuration activity in progress or video subsystem failure. If customer can assist to troubleshoot, narrow down the issue by removing one by one to determine which card failed. If identified the card failed, replace the card. If none of the card failed, replace the motherboard. If customer can assist to troubleshoot, narrow down the issue by removing one by one memory to determine which one failed and swapping to a known good memory if available to confirm. If identified the memory failed, replace the memory. If none of the memory failed, replace the motherboard. Troubleshooting 77

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State
State Name
Blinking Amber
Pattern
Problem Description
Suggested Resolution
reseating memory and
swapping a known good
memory if available.
If nothing works, replace
the memory.
S4
PCI
3 blinks > short pause >
1 blinks > long pause >
repeats
PCIe Device or Video
subsystem failures
PCIe device configuration
activity is in progress or
PCIe device failure was
detected.
If customer can assist to
troubleshoot, narrow
down the issue by
reseating PCIe card and
removing one by one to
determine which card
failed.
If identified the PCIe card
failed, replace the PCIe
Card.
If none of the PCIe Cards
failed, replace the
motherboard.
S5
VID
3 blinks > short pause >
2 blinks > long pause >
repeats
Video Subsystem failure
Video subsystem
configuration activity in
progress or video
subsystem failure.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one to
determine which card
failed.
If identified the card
failed, replace the card.
If none of the card failed,
replace the motherboard.
S6
STO
3 blinks > short pause >
3 blinks > long pause >
repeats
No Memory detected
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one
memory to determine
which one failed and
swapping to a known
good memory if available
to confirm.
If identified the memory
failed, replace the
memory.
If none of the memory
failed, replace the
motherboard.
Troubleshooting
77