Dell OptiPlex 5055 Ryzen CPU Tower OptiPlex 5055 Tower Owners Manual - Page 78

Storage Subsystem, Troubleshooting

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State S7 S8 S9 State Name USB MEM MBF Blinking Amber Pattern 3 blinks > short pause > 4 blinks > long pause > repeats 3 blinks > short pause > 5 blinks > long pause > repeats 3 blinks > short pause > 6 blinks > long pause > repeats Problem Description Suggested Resolution Storage Subsystem failure Possible storage device configuration in progress or storage subsystem failure. If customer can assist to troubleshoot, narrow down the issue by removing one by one storages on motherboard to determine which one failed. If identified the storage failed, replace the storage. If identified the storage failed, replace the storage. Memory configuration or incompatible error Memory subsystem configuration activity is in progress. No memory modules were detected. If customer can assist to troubleshoot, narrow down the issue by removing one by one the memory on motherboard to determine which one failed. Also, combining the configuration to validate appropriate combination. If identified the component failed, replace the component. If none of the component failed, replace the motherboard. System board failure Fatal system board failure detected. If customer can assist to troubleshoot, narrow down the issue by removing one by one the component on motherboard to determine which one failed. If identified any of the component failed, replace the component. If none of the component failed, replace the motherboard. 78 Troubleshooting

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State
State Name
Blinking Amber
Pattern
Problem Description
Suggested Resolution
S7
USB
3 blinks > short pause >
4 blinks > long pause >
repeats
Storage Subsystem
failure
Possible storage device
configuration in progress
or storage subsystem
failure.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one
storages on motherboard
to determine which one
failed.
If identified the storage
failed, replace the
storage.
If identified the storage
failed, replace the
storage.
S8
MEM
3 blinks > short pause >
5 blinks > long pause >
repeats
Memory configuration or
incompatible error
Memory subsystem
configuration activity is in
progress. No memory
modules were detected.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one the
memory on motherboard
to determine which one
failed. Also, combining
the configuration to
validate appropriate
combination.
If identified the
component failed, replace
the component.
If none of the component
failed, replace the
motherboard.
S9
MBF
3 blinks > short pause >
6 blinks > long pause >
repeats
System board failure
Fatal system board failure
detected.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one the
component on
motherboard to
determine which one
failed.
If identified any of the
component failed, replace
the component.
If none of the component
failed, replace the
motherboard.
78
Troubleshooting