Dell OptiPlex 5055 Ryzen CPU Tower OptiPlex 5055 Tower Owners Manual - Page 79

Enhanced Pre-Boot System Assessment — ePSA diagnostics

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State S10 State Name MEM Blinking Amber Pattern 3 blinks > short pause > 7 blinks > long pause > repeats Problem Description Possible memory failure Suggested Resolution Memory subsystem configuration activity is in progress. Memory modules have been detected but appear to be incompatible or in an invalid configuration. If customer can assist to troubleshoot, narrow down the issue by removing one by one the memory on motherboard to determine which one failed. If identified the memory failed, replace the memory. If else, replace the motherboard. WARNING: The power LED only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop Enhanced Pre-Boot System Assessment - ePSA diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: • Run tests automatically or in an interactive mode • Repeat tests • Display or save test results • Run thorough tests to introduce additional test options to provide extra information about the failed device(s) • View status messages that inform you if tests are completed successfully • View error messages that inform you of problems encountered during testing You can invoke the ePSA diagnostics by tapping F12 key when the system posts and choose ePSA or Diagnostics option on One Time Boot Menu. CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid results or error messages. NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal when the diagnostic tests are performed. NOTE: Regular ePSA's run for about 5 to 10 minutes, however, the extended test takes about three and half hours with only 8GB of ram in the system. Troubleshooting 79

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State
State Name
Blinking Amber
Pattern
Problem Description
Suggested Resolution
S10
MEM
3 blinks > short pause >
7 blinks > long pause >
repeats
Possible memory failure
Memory subsystem
configuration activity is in
progress. Memory
modules have been
detected but appear to
be incompatible or in an
invalid configuration.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one the
memory on motherboard
to determine which one
failed.
If identified the memory
failed, replace the
memory.
If else, replace the
motherboard.
WARNING:
The power LED only serve as an indicator of the progress through the POST process. These LEDs do not
indicate the problem that caused the POST routine to stop
Enhanced Pre-Boot System Assessment — ePSA
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
You can invoke the ePSA diagnostics by tapping F12 key when the system posts and choose
ePSA or Diagnostics
option on One Time
Boot Menu.
CAUTION:
Use the system diagnostics to test only your computer. Using this program with other computers may cause
invalid results or error messages.
NOTE:
Some tests for specific devices require user interaction. Always ensure that you are present at the computer
terminal when the diagnostic tests are performed.
NOTE:
Regular ePSA’s run for about 5 to 10 minutes, however, the extended test takes about three and half hours with
only 8GB of ram in the system.
Troubleshooting
79