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Dell OptiPlex 740 User's Guide - Page 16

What Are You Looking For?, Find It Here, support.dell.com, Drivers and Downloads, Select Model - desktop

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What Are You Looking For? Find It Here • Solutions - Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions Dell Support Website - support.dell.com NOTE: Select your region or business segment to view the appropriate support site. • Community - Online discussion with other Dell customers • Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, service call and order status, warranty, and repair information • Service and support - Service call status and support history, service contract, online discussions with technical support • Dell Technical Update Service - Proactive e-mail notification of software and hardware updates for your computer • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Desktop System Software (DSS)- If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, AMD™ processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Desktop System Software: 1 Go to support.dell.com and click Drivers and Downloads. 2 Click Select Model. 3 Select your product model and click Confirm, or enter a service tag and click Go. 4 Click System Utilities. 5 Click Desktop System Software under Dell - Utility, and click Download Now. 6 Click Run to run the driver, or Save to save the driver to your computer. NOTE: The support.dell.com user interface may vary depending on your selections. NOTE: DSS may or may not be available for your computer model. COMMENT • Software upgrades and troubleshooting hints - Frequently asked questions, hot topics, and general health of your computing environment Dell Support 3 Dell Support 3 is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access Dell Support 3 from the icon in the taskbar. 16 Finding Information

Section	Page
Dell™ OptiPlex™ 740	1
User’s Guide	1
Contents	3
Finding Information	13
Before You Begin	19
Recommended Tools	19
Turning Off Your Computer	19
Before Working Inside Your Computer	20
Mini Tower Computer	21
About Your Mini Tower Computer	21
Front View	21
Back View	23
Back-Panel Connectors	25
Inside Your Computer	26
System Board Components	28
Mini Tower Computer (Model #DCSM) Specifications	31
I/O Panel	37
Removing the I/O Panel	37
Replacing the I/O Panel	38
Removing the Computer Cover	39
PCI, PCI Express Cards, and PS/2 Serial Port Adapters	41
PCI Cards	41
PCI Express Cards	46
PS/2 Serial Port Adapters	56
Drives	61
General Installation Guidelines	61
Hard Drive	63
Drive-Panel Inserts	70
Floppy Drive	73
Media Card Reader	76
Optical Drive	78
Processor	83
Removing the Processor	83
Installing the Processor	85
Power Supply	89
Replacing the Power Supply	89
DC Power Connectors	91
Desktop Computer	97
About Your Desktop Computer	97
Front View	97
Back View	98
Back-Panel Connectors	99
Inside Your Computer	101
System Board Components	102
Desktop Computer (Model # DCNE) Specifications	105
I/O Panel	111
Removing the I/O Panel	111
Replacing the I/O Panel	112
Drives	113
General Installation Guidelines	113
Optical Drive	115
Floppy Drive	118
Media Card Reader	121
Hard Drive	125
PCI, PCI Express Cards, and PS/2 Serial Port Adapters	135
PCI Cards	135
PCI Express and DVI Cards	146
PS/2 Serial Port Adapters	163
Power Supply	169
Replacing the Power Supply	169
DC Power Connectors	171
Removing the Computer Cover	177
Processor	179
Removing the Processor	179
Installing the Processor	182
Small Form Factor Computer	185
About Your Small Form Factor Computer	185
Front View	185
Back View	186
Back-Panel Connectors	187
Inside Your Computer	188
System Board Components	190
Small Form Factor Computer (Model # DCCY) Specifications	193
I/O Panel	199
Removing the I/O Panel	199
Replacing the I/O Panel	201
Removing the Computer Cover	203
Drives	205
General Installation Guidelines	205
Hard Drive	208
Optical Drive	215
Floppy Drive and Media Card Reader	217
PCI, PCI Express Cards, and PS/2 Serial Port Adapters	223
PCI Cards	223
PCI Express and DVI Cards	227
PS/2 Serial Port Adapters	233
Power Supply	237
Replacing the Power Supply	237
DC Power Connectors	239
Processor	243
Removing the Processor	243
Installing the Processor	245
Advanced Features	249
LegacySelect Technology Control	249
Manageability	249
Alert Standard Format	249
Dell OpenManage™ IT Assistant	250
Dell OpenManage Client Instrumentation	250
Security	250
Chassis Intrusion Detection	250
Option Settings	251
Padlock Ring and Security Cable Slot	251
Password Protection	252
System Password	252
Administrator Password	254
Disabling a Forgotten Password and Setting a New Password	255
Trusted Platform Module (TPM)	255
Enabling the TPM Feature	255
System Setup	257
Overview	257
Entering System Setup	257
System Setup Options	258
Booting to a USB Device	264
Memory Key	264
Floppy Drive	264
Jumper Settings	265
Mini Tower, Desktop, and Small Form Factor Computers	265
Clearing Forgotten Passwords	265
Clearing CMOS Settings	266
HyperTransport™ and Dual-Core Technology	267
Power Management	267
About RAID Configurations	268
Verifying That RAID Is Working	269
RAID Level 0 Configuration	269
RAID Level 1 Configuration	270
Configuring Your Hard Drives for RAID	270
Using the NVIDIA MediaShield ROM Utility	271
Using NVIDIA MediaShield	272
Enabling Cool ’n’ Quiet™ Technology	275
Chassis Intrusion Switch	277
Removing the Chassis Intrusion Switch	277
Mini Tower Computer	278
Desktop Computer	279
Small Form Factor Computer	280
Replacing the Chassis Intrusion Switch	280
Resetting the Chassis Intrusion Detector	280
Battery	283
Replacing the Battery	283
Replacing the System Board	287
Removing the System Board: Mini Tower, Desktop, and Small Form Factor Computers	287
Replacing the System Board: Mini Tower, Desktop, and Small Form Factor Computers	290
Memory	291
DDR2 Memory Overview	291
Addressing Memory With 4-GB or Greater Configurations (32-bit Operating Systems Only)	292
Removing Memory	293
Installing Memory	294
Replacing the Computer Cover	297
Cleaning Your Computer	299
Computer, Keyboard, and Monitor	299
Mouse	299
Cleaning a Non-Optical Mouse	299
Cleaning an Optical Mouse	300
Floppy Drive	300
CDs and DVDs	300
Reinstalling Drivers and the Operating System	301
Drivers	301
What Is a Driver?	301
Identifying Drivers	301
Reinstalling Drivers and Utilities	302
Restoring Your Operating System	305
Windows Vista	305
Windows XP	305
Creating a Restore Point	305
Restoring the Computer to an Earlier Operating State	306
Undoing the Last System Restore	306
Reinstalling Microsoft® Windows Vista® and Windows® XP	307
Before You Begin	307
Solving Problems	311
Troubleshooting Tips	311
Battery Problems	311
Card Problems	311
Drive Problems	313
CD and DVD drive problems	313
Hard drive problems	314
E-Mail, Modem, and Internet Problems	314
Keyboard Problems	315
Fan Problems	316
Lockups and Software Problems	316
The computer does not start up	316
The computer stops responding	316
A program stops responding	317
A program crashes repeatedly	317
A solid blue screen appears	317
Other software problems	317
Media Card Reader Problems	318
Memory Problems	318
Mouse Problems	319
Network Problems	320
Power Problems	321
Printer Problems	322
Restoring Default Settings	323
Serial or Parallel Device Problems	323
Sound and Speaker Problems	323
No sound from speakers	323
No sound from headphones	325
Video and Monitor Problems	325
If the screen is blank	325
If the screen is difficult to read	326
Troubleshooting Tools and Utilities	327
Dell Diagnostics	327
When to Use the Dell Diagnostics	327
System Lights	329
Diagnostic Lights	330
Beep Codes	332
Error Messages	333
Resolving Software and Hardware Incompatibilities	337
Microsoft® Windows® XP	337
Microsoft® Windows® XP and Windows Vista® Features	339
Transferring Information to a New Computer	339
Microsoft Windows Vista®	339
Microsoft® Windows® XP	339
User Accounts and Fast User Switching	342
Adding User Accounts	342
Fast User Switching	343
Setting Up a Home and Office Network	343
Connecting to a Network Adapter	343
Network Setup Wizard	344
Getting Help	347
Obtaining Assistance	347
Online Services	347
AutoTech Service	348
Automated Order-Status Service	348
Support Service	348
Problems With Your Order	349
Product Information	349
Returning Items for Warranty Repair or Credit	349
Before You Call	349
Contacting Dell	351
Warranty	353
FCC Regulatory Model (U.S. Only)	355

Match case Limit results 1 per page

Finding Information

•

Solutions — Troubleshooting hints and tips, articles

from technicians, online courses, and frequently asked

questions

•

Community — Online discussion with other Dell

customers

•

Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

•

Customer Care — Contact information, service call and

order status, warranty, and repair information

•

Service and support — Service call status and support

history, service contract, online discussions with

technical support

•

Dell Technical Update Service — Proactive e-mail

notification of software and hardware updates for your

computer

•

Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

•

Downloads — Certified drivers, patches, and software

updates

•

Desktop System Software (DSS)— If you reinstall the

operating system for your computer, you should also

reinstall the DSS utility. DSS provides critical updates

for your operating system and support for Dell™

3.5-inch USB floppy drives, AMD™ processors, optical

drives, and USB devices. DSS is necessary for correct

operation of your Dell computer. The software

automatically detects your computer and operating

system and installs the updates appropriate for your

configuration.

Dell Support Website —

support.dell.com

NOTE:

Select your region or business segment to view the

appropriate support site.

To download Desktop System Software:

Go to

support.dell.com

and click

Drivers and Downloads

Click

Select Model

Select your product model and click

Confirm

, or enter a

service tag and click

Click

System Utilities

Click

Desktop System Software

under

Dell - Utility

, and

click

Download Now

Click

Run

to run the driver, or

Save

to save the driver to

your computer.

NOTE:

The

support.dell.com

user interface may vary

depending on your selections.

NOTE:

DSS may or may not be available for your computer

model.

OMMENT

•

Software upgrades and troubleshooting hints —

Frequently asked questions, hot topics, and general

health of your computing environment

Dell Support 3

Dell Support 3 is an automated upgrade and notification

system installed on your computer. This support provides

real-time health scans of your computing environment,

software updates, and relevant self-support information.

Access Dell Support 3 from the

icon in the taskbar.

What Are You Looking For?

Find It Here