Dell PowerConnect Brocade M6505 Brocade 7.1.0 Fabric OS MIB Reference - Page 19

Getting technical help

Page 19 highlights

Getting technical help For information about the Fibre Channel industry, visit the Fibre Channel Industry Association website: http://www.fibrechannel.org Getting technical help Contact your switch supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information immediately available: 1. General Information • Switch model • Switch operating system version • Software name and software version, if applicable • Error numbers and messages received • supportSave command output • Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions • Description of any troubleshooting steps already performed and the results • Serial console and Telnet session logs • syslog message logs 2. Switch Serial Number The switch serial number and corresponding bar code are provided on the serial number label, as illustrated below: *FT00X0054E9* FT00X0054E9 The serial number label is located as follows: • Brocade 300, 4100, 4900, 5100, 5300, 6510, 6520, 7500, 7500E, 7800, 8000, VA-40FC, and Brocade Encryption Switch-On the switch ID pull-out tab located inside the chassis on the port side on the left • Brocade 5000-On the switch ID pull-out tab located on the bottom of the port side of the switch • Brocade 5410, 5424, 5450, 5460, 5470, 5480-Serial number label attached to the module • Brocade 7600-On the bottom of the chassis • Brocade 48000-Inside the chassis next to the power supply bays • Brocade DCX and 8510-8-On the bottom right on the port side of the chassis • Brocade DCX-4S and 8510-4-On the bottom right on the port side of the chassis, directly above the cable management comb 3. World Wide Name (WWN) Fabric OS MIB Reference xix 53-1002750-01

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Fabric OS MIB Reference
xix
53-1002750-01
Getting technical help
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:
Getting technical help
Contact your switch supplier for hardware, firmware, and software support, including product
repairs and part ordering. To expedite your call, have the following information immediately
available:
1.
General Information
Switch model
Switch operating system version
Software name and software version, if applicable
Error numbers and messages received
supportSave
command output
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
Description of any troubleshooting steps already performed and the results
Serial console and Telnet session logs
syslog message logs
2.
Switch Serial Number
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below:
The serial number label is located as follows:
Brocade 300, 4100, 4900, 5100, 5300, 6510, 6520, 7500, 7500E, 7800, 8000,
VA-40FC,
and
Brocade Encryption Switch
—On the switch ID pull-out tab located inside the
chassis on the port side on the left
Brocade 5000
—On the switch ID pull-out tab located on the bottom of the port side of the
switch
Brocade 5410, 5424, 5450, 5460, 5470, 5480
—Serial number label attached to the
module
Brocade 7600
—On the bottom of the chassis
Brocade 48000
—Inside the chassis next to the power supply bays
Brocade DCX
and
8510-8
—On the bottom right on the port side of the chassis
Brocade DCX-4S
and
8510-4
—On the bottom right on the port side of the chassis, directly
above the cable management comb
3.
World Wide Name (WWN)
*FT00X0054E9*
FT00X0054E9