Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Service Manual - Page 37

Dell OpenManage Server Assistant

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Basic Troubleshooting
2-3
6.
Verify that the video interface cable is firmly attached to the video connec-
tor on the back panel or to a video expansion card, and also to the
connector on the back of the monitor.
For proper connection of the video monitor, see the documentation for the
monitor.
7.
Inspect all external monitor controls for any obvious damage or improper
settings.
For proper settings of the video monitor controls, see the documentation
for the monitor.
8.
Inspect the keyboard to ensure that no keys are sticking.
If one or more keys are sticking, it may be necessary to replace the
keyboard.
9.
Inspect the exterior of the computer, including all controls and indicators,
and all user-accessible data storage devices for any signs of physical
damage.
Does the inspection reveal any problems?
Yes
.
Proceed to the appropriate procedure in Chapter 4, ±Removing and
Replacing Parts.²
No
.
Proceed to the next section, ±Observing the Boot Routine.²
2EVHUYLQJ±WKH±%RRW±5RXWLQH
After you have performed an external visual inspection as described in the
previous section, you should boot the system and, while the boot routine is
running, observe the system for any indications of problems.
NOTES: Most of the steps in this procedure require observation of system
functions and indications, some of which can occur simultaneously. It may be
necessary to reboot the system several timesto complete all of these steps.
To perform the following procedure, you need a
Dell Diagnostics
diskette
created from the
Dell OpenManage Server Assistant
CD. If a separate
Dell
Diagnostics
diskette is included with your system, you may need to use that
diskette.
To observe problem indications during the boot routine, follow these steps:
1.
If the system is off, turn on all peripherals and the computer. Insert the
Dell
Diagnostics
diskette into the diskette drive and reboot the system.