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Dell PowerEdge C6220 Hardware Owner's Manual - Page 33

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Error Code Error Message Response Error Cause 002Fh No Microcode be Updated Pause CPU microcode load failed Recovery Method Check CPU stepping and microcode are match 8012h 8013h 8014h 8015h 8016h 8017h SATA 0 Device not Found!! Pause SATA 1 Device not Found!! Pause SATA 2 Device not Found!! Pause SATA 3 Device not Found!! Pause SATA 4 Device not Found!! Pause SATA 5 Device not Found!! Pause SATA 0 device not Install SATA found device to port 0 SATA 1 device not Install SATA found device to port 1 SATA 2 device not Install SATA found device to port 2 SATA 3 device not Install SATA found device to port 3 SATA 4 device not Install SATA found device to port 4 SATA 5 device not Install SATA found device to port 5 8018h Sparing Mode is not be Pause Configured!!, Please check Memory Configuration!! Memory sparing mode failed Change memory configuration for sparing mode 8019h 8020h 8021h Mirror Mode is not be Pause Configured!! Please check Memory Configuration!! Superviser and User Pause passwords have been cleared CMOS Battery Fault!! Pause Memory mirror mode failed Change memory configuration for mirror mode SCU password be Check cleared password jumper status No CMOS battery Install CMOS battery About Your System | 33

Section	Page
About Your System	12
Accessing System Features During Startup	12
Front-Panel Features and Indicators	13
Hard-Drive Indicator Patterns	17
Service Tag	19
Back Panel Features and Indicators	21
LAN Indicator Codes	25
Power and System Board Indicator Codes	27
Power Supply Indicator Codes	28
BMC Heart Beat LED	29
Post Error Code	30
Collecting System Event Log (SEL) for Investigation	30
System Event Log	34
Processor Error	34
Memory ECC	35
PCIe Error	36
IOH Core Error	37
SB Error	38
POST Start Event	39
POST End Event	40
POST Error Code Event	41
BIOS Recovery Event	41
ME Fail Event	42
SEL Generator ID	43
BMC	43
Other Information You May Need	47
Using the System Setup Program	48
Start Menu	48
System Setup Options at Boot	49
Console Redirection	49
Enabling and Configuring Console Redirection	50
Main Menu	54
Main Screen	54
Advanced Menu	56
Power Management	57
CPU Configuration	59
Memory Configuration	62
SATA Configuration	64
PCI Configuration	67
USB Configuration	72
Boot Menu	73
Server Menu	74
LAN Configuration	76
Remote Access Configuration	77
Security Menu	79
Exit Menu	80
Command Line Interfaces for Setup options	81
Installing System Components	111
Safety Instructions	111
Recommended Tools	111
Inside the System	112
Hard Drives	113
Removing a 3.5-inch Hard-Drive Blank	113
Installing a 3.5-inch Hard-Drive Blank	114
Removing a 2.5-inch Hard-Drive Blank	115
Installing a 2.5-inch Hard-Drive Blank	115
Removing a Hard-Drive Carrier	116
Installing a Hard-Drive Carrier	117
Removing a Hard Drive from a Hard-Drive Carrier	117
Installing a Hard Drive into a Hard-Drive Carrier	119
Power Supplies	119
Recommended Configuration	120
Full Configuration	120
Removing a Power Supply	120
Installing a Power Supply	121
System-Board Assembly	122
Removing a Dummy System-Board Tray	122
Installing a Dummy System-Board Tray	123
Removing a System-Board Assembly	124
Installing a System-Board Assembly	125
Air Baffle	125
Removing the Air Baffle for 1U Node	125
Installing the Air Baffle for 1U Node	126
Removing the Air Baffle for 2U Node	127
Installing the Air Baffle for 2U Node	128
Heat Sinks	128
Removing the Heat Sink	128
Installing the Heat Sink	129
Processors	130
Removing a Processor	130
Installing a Processor	131
Interposer Extender	133
Removing the Interposer Extender	133
Installing the Interposer Extender	134
Removing the Interposer Extender Tray	135
Installing the Interposer Extender Tray	136
Expansion-Card Assembly and Expansion Card	136
Removing the Expansion Card for 1U Node	136
Installing the Expansion Card for 1U Node	138
Removing the Expansion Card for 2U Node	139
Installing the Expansion Card for 2U Node	144
LSI 9265-8i Card	146
Removing the LSI 9265-8i Card for 1U Node	146
Installing the LSI 9265-8i Card for 1U Node	149
Cable Routing for LSI 9265-8i Card (1U Node)	150
Removing the LSI 9265-8i Card for 2U Node	152
Installing the LSI 9265-8i Card for 2U Node	156
Cable Routing for the LSI 9265-8i Card (2U Node)	157
LSI 9265-8i RAID Battery	159
Removing the LSI 9265-8i RAID Battery Assembly	159
Installing the LSI 9265-8i RAID Battery Assembly	160
Removing the LSI 9265-8i RAID Battery	161
Installing the LSI 9265-8i RAID Battery	162
Expansion-Card Connector	163
Removing the Expansion-Card Connector for 1U Node	163
Installing the Expansion-Card Connector for 1U Node	164
Removing the Expansion-Card Connector for 2U Node	165
Installing the Expansion-Card Connector for 2U Node	167
Optional Mezzanine Cards	168
Removing the LSI 2008 SAS Mezzanine Card	168
Installing the LSI 2008 SAS Mezzanine Card	169
Cable Routing for LSI 2008 SAS Mezzanine Card (1U Node)	170
Cable Routing for LSI 2008 SAS Mezzanine Card (2U Node)	171
Removing the 1GbE Mezzanine Card	172
Installing the 1GbE Mezzanine Card	174
Removing the 10GbE Mezzanine Card	175
Installing the 10GbE Mezzanine Card	178
Mezzanine-Card Bridge Board	179
Removing the Mezzanine-Card Bridge Board	179
Installing the Mezzanine-Card Bridge Board	180
System Memory	181
Supported Memory Module Configuration	181
Removing the Memory Modules	183
Installing the Memory Modules	184
System Battery	186
Replacing the System Battery	186
System Board	188
Removing a System Board	188
Installing a System Board	189
Opening and Closing the System	190
Opening the System	190
Closing the System	191
Cooling Fans	192
Removing a Cooling Fan	192
Installing a Cooling Fan	194
Power Distribution Boards	195
Removing a Power Distribution Board	195
Installing a Power Distribution Board	200
Cable Routing for Power Distribution Board	202
Middle Planes	205
Removing the Middle Planes	205
Installing the Middle Planes	212
Cable Routing for Middle Plane to 3.5” Hard-Drive Backplane	214
Backplanes	219
Removing the Backplane	219
Installing the Backplane	224
Front Panels	225
Removing the Front Panel	225
Installing the Front Panel	228
Sensor Boards	229
Removing the Sensor Board for 3.5” Hard-Drive System	229
Installing the Sensor Board for 3.5” Hard-Drive System	231
Cable Routing for Sensor Board and Front Panel for 3.5” Hard Drive System	232
Removing the Sensor Board for 2.5” Hard-Drive System	234
Installing the Sensor Board for 2.5” Hard-Drive System	236
Cable Routing for Sensor Board and Front Panel for 2.5” Hard Drive System	237
Troubleshooting Your System	239
Safety First – For You and Your System	239
Installation Problems	239
Troubleshooting System Startup Failure	240
Troubleshooting External Connections	240
Troubleshooting the Video Subsystem	240
Troubleshooting a USB Device	240
Troubleshooting a Serial I/O Device	241
Troubleshooting a NIC	242
Troubleshooting a Wet System	243
Troubleshooting a Damaged System	244
Troubleshooting the System Battery	244
Troubleshooting Power Supplies	245
Troubleshooting System Cooling Problems	246
Troubleshooting a Fan	246
Troubleshooting System Memory	247
Troubleshooting a Hard Drive	249
Troubleshooting a Storage Controller	250
Troubleshooting Expansion Cards	252
Troubleshooting Processors	253
IRQ Assignment Conflicts	254
Jumpers and Connectors	255
System Board Connectors	255
Backplane Connectors	256
3.5\	256
2.5\	258
Middle Plane Connectors	260
Interposer Extender Connectors	261
LSI 2008 SAS Mezzanine Card Connectors	262
1GbE Mezzanine Card Connectors	263
10GbE Mezzanine Card Connectors	264
Power Distribution Board 1 Connectors	265
Power Distribution Board 2 Connectors	266
Sensor Board Connectors	266
Jumper Settings	267
System Configuration Jumper Settings	267
Backplane Jumper Settings	268
Getting Help	269
Contacting Dell	269

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About Your System |

Error Code Error Message

Response Error Cause

Recovery

Method

002Fh

No Microcode be Updated

Pause

CPU microcode

load failed

Check CPU

stepping and

microcode are

match

8012h

SATA 0 Device not Found!! Pause

SATA 0 device not

found

Install SATA

device to port 0

8013h

SATA 1 Device not Found!! Pause

SATA 1 device not

found

Install SATA

device to port 1

8014h

SATA 2 Device not Found!! Pause

SATA 2 device not

found

Install SATA

device to port 2

8015h

SATA 3 Device not Found!! Pause

SATA 3 device not

found

Install SATA

device to port 3

8016h

SATA 4 Device not Found!! Pause

SATA 4 device not

found

Install SATA

device to port 4

8017h

SATA 5 Device not Found!! Pause

SATA 5 device not

found

Install SATA

device to port 5

8018h

Sparing Mode is not be

Configured!!, Please check

Memory Configuration!!

Pause

Memory sparing

mode failed

Change memory

configuration for

sparing mode

8019h

Mirror Mode is not be

Configured!! Please check

Memory Configuration!!

Pause

Memory mirror

mode failed

Change memory

configuration for

mirror mode

8020h

Superviser and User

passwords have been

cleared

Pause

SCU password be

cleared

Check

password

jumper status

8021h

CMOS Battery Fault!!

Pause

No CMOS battery

Install CMOS

battery