Dell PowerEdge MX840c EMC PowerEdge Servers Troubleshooting Guide - Page 82

Reconfiguring the RAID level and virtual disks, Lost shared storage access

Get Dell PowerEdge MX840c PDF manuals and user guides View all Dell PowerEdge MX840c manuals
Add to My Manuals
Save this manual to your list of manuals

Page 82 highlights

CMC firmware: http://www.dell.com/support/home/drivers/DriversDetails?productCode=poweredge-vrtx&driverId=6W6P1 Chassis infrastructure firmware: http://www.dell.com/support/home/drivers/DriversDetails?productCode=poweredge-vrtx&driverId=CPMVM SPERC firmware: http://www.dell.com/support/home/drivers/DriversDetails?productCode=poweredge-vrtx&driverId=THVJ9 SPERC driver: http://www.dell.com/support/home/drivers/DriversDetails?productCode=poweredge-vrtx&driverId=120MK Reconfiguring the RAID level and virtual disks An online virtual disk can be reconfigured in ways that expand its capacity and/or changes its RAID level. For more information, go to Changing the RAID level on PowerEdge server. Lost shared storage access Issue: Lost shared storage access. Corrective action: Update the system's driver and firmware to the latest version. Order of updates should be: • CMC • iDRAC/LCC • BIOS • PERC • SPERC • VRTX mainboard • NIC driver • NIC firmware • Switch firmware The following links contain the system drivers and firmware for VRTX: VRTX chassis infrastructure firmware bundle: http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=CPMVM VRTX drivers and downloads website: http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-vrtx/drivers Troubleshooting memory or battery errors on the PERC controller on Dell PowerEdge servers Interpreting LCD and Embedded Diagnostic event messages Issue: Solution: The server LCD presents a error message, or an error message is generated when running the Enhanced PreBoot System Assessment (ePSA). For information about the event and error messages generated by the system firmware and agents that monitor system components, see the Error Code Lookup page at qrl.dell.com. The Event Message Reference contains the error and event information generated by firmware and other agents that monitor system components. These events might be logged and displayed on one of the system management consoles, or both logged and displayed. NOTE: To run the Embedded System Diagnostics (also known as Enhanced Pre-Boot System Assessment): 1. As the system boots, press F11. 2. Use the up-and-down arrows keys to select System Utilities > Launch Dell Diagnostics. 82 Troubleshooting hardware issues

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
CMC firmware:
Chassis infrastructure firmware:
SPERC firmware:
SPERC driver:
Reconfiguring the RAID level and virtual disks
An online virtual disk can be reconfigured in ways that expand its capacity and/or changes its RAID level. For more information, go to
Changing the RAID level on PowerEdge server.
Lost shared storage access
Issue:
Lost shared storage access.
Corrective action:
Update the system’s driver and firmware to the latest version. Order of updates should be:
•
CMC
•
iDRAC/LCC
•
BIOS
•
PERC
•
SPERC
•
VRTX mainboard
•
NIC driver
•
NIC firmware
•
Switch firmware
The following links contain the system drivers and firmware for VRTX:
VRTX chassis infrastructure firmware bundle:
VRTX drivers and downloads website:
Troubleshooting memory or battery errors on the PERC
controller on Dell PowerEdge servers
Interpreting LCD and Embedded Diagnostic event messages
Issue:
The server LCD presents a error message, or an error message is generated when running the Enhanced Pre-
Boot System Assessment (ePSA).
Solution:
For information about the event and error messages generated by the system firmware and agents that monitor
system components, see the Error Code Lookup page at
qrl.dell.com
.
The Event Message Reference contains the error and event information generated by firmware and other agents
that monitor system components. These events might be logged and displayed on one of the system management
consoles, or both logged and displayed.
NOTE:
To run the Embedded System Diagnostics (also known as Enhanced Pre-Boot System
Assessment):
1.
As the system boots, press F11.
2.
Use the up-and-down arrows keys to select System Utilities > Launch Dell Diagnostics.
82
Troubleshooting hardware issues