Dell PowerEdge R860 Host Bus Adapter Users Guide HBA 355 and 350 Series - Page 52

Troubleshooting, Known issues, The Enclosure ID (EID) or Device ID (DID) may change after a restart

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10 Troubleshooting To get help with your Dell Host Bus Adapter series, you can contact your Dell Technical Service representative or see https:// www.dell.com/support. Topics: • Known issues Known issues This section explains the known issues and expected behavior of the system when using the Host Bus Adapter. The Enclosure ID (EID) or Device ID (DID) may change after a restart Description Applies to When external storage enclosures are connected to a HBA355e adapter, the EID and DID may change either when the sever is restarted or when the SAS drive is hot-pushed or hot-pulled. The EID and DID fields are displayed in the PERC CLI output when using the UEFI or OSs (Linux and Microsoft Windows). This is a known issue and has no impact on the performance. HBA355e Adapter VendorID and ProductID for external tape drives Description Applies to When tape drive is connected to Dell HBA355e Adapter, the VendorID is displayed as Dell and ProductID is displayed as Non-vSES in all management interfaces. HBA355e Adapter VendorID and ProductID for internal tape drives Description Applies to When a tape drive is connected to Dell HBA355i Adapter or Dell HBA350i Adapter, the VendorID is displayed as DP and ProductID is displayed as BP15G in all management interfaces. HBA355i Adapter and HBA350i Adapter System reserved partition after Windows installation Description Applies to After the Windows operating system is installed, a system reserved partition may be created other than the drive you have selected. Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i MM 52 Troubleshooting

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Troubleshooting
To get help with your Dell Host Bus Adapter series, you can contact your Dell Technical Service representative or see
https://
www.dell.com/support
.
Topics:
•
Known issues
Known issues
This section explains the known issues and expected behavior of the system when using the Host Bus Adapter.
The Enclosure ID (EID) or Device ID (DID) may change after a
restart
Description
When external storage enclosures are connected to a HBA355e adapter, the EID and DID may change
either when the sever is restarted or when the SAS drive is hot-pushed or hot-pulled. The EID and DID
fields are displayed in the PERC CLI output when using the UEFI or OSs (Linux and Microsoft Windows).
This is a known issue and has no impact on the performance.
Applies to
HBA355e Adapter
VendorID and ProductID for external tape drives
Description
When tape drive is connected to Dell HBA355e Adapter, the
VendorID
is displayed as
Dell
and
ProductID
is displayed as
Non-vSES
in all management interfaces.
Applies to
HBA355e Adapter
VendorID and ProductID for internal tape drives
Description
When a tape drive is connected to Dell HBA355i Adapter or Dell HBA350i Adapter, the
VendorID
is
displayed as
DP
and
ProductID
is displayed as
BP15G
in all management interfaces.
Applies to
HBA355i Adapter and HBA350i Adapter
System reserved partition after Windows installation
Description
After the Windows operating system is installed, a system reserved partition may be created other than
the drive you have selected.
Applies to
Dell HBA355i Adapter, Dell HBA355i Front, Dell HBA350i MX, Dell HBA350i Adapter, and Dell HBA350i
MM
10
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Troubleshooting