Dell PowerEdge T30 EMC PowerEdge Servers Troubleshooting Guide - Page 19

Table 13. PSA/ePSA error codes, Error number PSA and, Error message, Description, Steps

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Table 13. PSA/ePSA error codes Error number (PSA and ePSA) Error message PSA NA CPU - exception occurred ePSA 2000-0111 Description An error occurred during the tests that may involve the system board. Steps 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0112 CPU - machine check exception An error occurred during the detected tests that may involve the system board. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0114 CPU - Cache integrity test discrepancy An error occurred during the tests that may involve the system board. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. Check temperatures in system health and check that no airflow obstructed. 4. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0115 CPU - Stress Thermal condition. An error occurred during the Limit (d)C. Actual (d)C tests that may involve the system board. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. Check temperatures in system health and check that no airflow obstructed. 4. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0121 Memory - memory errors were detected and repaired An error occurred during the tests that may involve the system board or memory of the system. However, the system has self repaired. 1. Turn off the system and reseat the memory modules. 2. Update to the latest BIOS version. 3. Repeat the PSA diagnostics. 4. If failure continues, contact Dell Technical Support PSA 1000-0122 ePSA 2000-0122 PSA Memory - test initialization failure ePSA Memory - memory errors were detected and excessive errors were detected An error occurred during the tests that may involve the system board or memory of the system. However, the system has self repaired. 1. Turn off the system and reseat the memory modules. 2. Update to the latest BIOS version. 3. Repeat the PSA diagnostics. 4. If failure continues, contact Dell Technical Support PSA 1000-0123 ePSA 2000-0123 PSA NA ePSA 2000-0124 Memory - integrity test failed System Log - , An error occurred during the tests that may involve the system board or memory of the system. However, the system has self repaired. 1. Turn off the system and reseat the memory modules. 2. Repeat the PSA diagnostics. This is information in the system 1. Clear the system log. log to show time and messages related to system events. 2. Repeat the PSA diagnostics. Running diagnostics 19

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Table 13. PSA/ePSA error codes
Error number (PSA and
ePSA)
Error message
Description
Steps
PSA NA
ePSA 2000-0111
CPU - exception occurred
An error occurred during the
tests that may involve the
system board.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0112
CPU - machine check exception
detected
An error occurred during the
tests that may involve the
system board.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0114
CPU - Cache integrity test
discrepancy
An error occurred during the
tests that may involve the
system board.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
Check temperatures in
system health and check
that no airflow obstructed.
4.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0115
CPU - Stress Thermal condition.
Limit (d)C. Actual (d)C
An error occurred during the
tests that may involve the
system board.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
Check temperatures in
system health and check
that no airflow obstructed.
4.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0121
Memory - memory errors were
detected and repaired
An error occurred during the
tests that may involve the
system board or memory of the
system. However, the system
has self repaired.
1.
Turn off the system and
reseat the memory modules.
2.
Update to the latest BIOS
version.
3.
Repeat the PSA diagnostics.
4.
If failure continues, contact
Dell Technical Support
PSA 1000-0122
ePSA 2000-0122
PSA Memory - test initialization
failure
ePSA Memory - memory errors
were detected and excessive
errors were detected
An error occurred during the
tests that may involve the
system board or memory of the
system. However, the system
has self repaired.
1.
Turn off the system and
reseat the memory modules.
2.
Update to the latest BIOS
version.
3.
Repeat the PSA diagnostics.
4.
If failure continues, contact
Dell Technical Support
PSA 1000-0123
ePSA 2000-0123
Memory - integrity test failed
An error occurred during the
tests that may involve the
system board or memory of the
system. However, the system
has self repaired.
1.
Turn off the system and
reseat the memory modules.
2.
Repeat the PSA diagnostics.
PSA NA
ePSA 2000-0124
System Log - <Timestamp>,
<Log message>
This is information in the system
log to show time and messages
related to system events.
1.
Clear the system log.
2.
Repeat the PSA diagnostics.
Running diagnostics
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