Troubleshooting processors
...............................................................................................................................................
46
Troubleshooting a CPU Machine Check error
..................................................................................................
46
Troubleshooting a storage controller
................................................................................................................................
47
OMSA flagging PERC driver
........................................................................................................................................
47
Importing or clearing foreign configurations using the foreign configuration view screen
..................................
47
Importing or clearing foreign configurations using the VD mgmt menu
.................................................................
49
RAID controller L1, L2 and L3 cache error
..................................................................................................................
49
PERC controllers do not support NVME PCIe drives
...............................................................................................
49
12 Gbps hard drive does not support in SAS 6ir RAID controllers
...........................................................................
49
Hard drives cannot be added to the existing RAID 10 Array
....................................................................................
50
PERC battery discharging
............................................................................................................................................
50
PERC battery failure message is displayed in ESM log
.............................................................................................
51
Creating non-raid disks for storage purpose
..............................................................................................................
52
Firmware or Physical disks out-of-date
......................................................................................................................
52
Cannot boot to Windows due to foreign configuration
............................................................................................
52
Offline or missing virtual drives with preserved cache error message
..................................................................
52
Expanding RAID array
...................................................................................................................................................
53
LTO-4 Tape drives are not supported on PERC
.......................................................................................................
53
Limitations of HDD size on H310
................................................................................................................................
53
System logs show failure entry for a storage controller even though it is working correctly
.............................
53
Troubleshooting hard drives
...............................................................................................................................................
54
Troubleshooting multiple Drive failure
.........................................................................................................................
54
Checking hard drive status in the PERC BIOS
..........................................................................................................
55
FAQs
................................................................................................................................................................................
56
Symptoms
.......................................................................................................................................................................
57
Drive timeout error
........................................................................................................................................................
58
Drives not accessible
.....................................................................................................................................................
58
Troubleshooting an optical drive
.......................................................................................................................................
58
Troubleshooting a tape backup unit
..................................................................................................................................
59
Troubleshooting no power issues
......................................................................................................................................
59
Troubleshooting power supply units
.................................................................................................................................
59
Troubleshooting power source problems
...................................................................................................................
60
Troubleshooting power supply unit problems
............................................................................................................
60
Troubleshooting RAID
.........................................................................................................................................................
60
RAID configuration using PERC
...................................................................................................................................
60
RAID configuration using OpenManage Server Administrator
................................................................................
63
RAID configuration by using Unified Server Configurator
........................................................................................
67
Downloading and installing the RAID controller log export by using PERCCLI tool on ESXi hosts on Dell’s
13th generation of PowerEdge servers
..................................................................................................................
69
Configuring RAID by using Lifecycle Controller
.........................................................................................................
72
Starting and target RAID levels for virtual disk reconfiguration and capacity expansion
.....................................
73
Replacing physical disks in RAID1 configuration
.........................................................................................................
74
Thumb rules for RAID configuration
............................................................................................................................
74
Reconfiguring or migrating virtual disks
......................................................................................................................
75
Foreign Configuration Operations
...............................................................................................................................
76
Viewing Patrol Read report
..........................................................................................................................................
78
Check Consistency report
............................................................................................................................................
79
Virtual disk troubleshooting
.........................................................................................................................................
79
Troubleshooting memory or battery errors on the PERC controller on Dell PowerEdge servers
.......................
82
Slicing
..............................................................................................................................................................................
84
4
Contents