Dell Powerconnect W-ClearPass Virtual Appliances W-ClearPass Policy Manager 6. - Page 17
To generate the support key, select option 2 or 3, if you want to generate a password recovery key
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4. When the system restarts it waits at the following prompt for 10 seconds: Generate support keys? [y/n]: Enter 'y' at the prompt. The system prompts with the following choices: Please select a support key generation option. 1) Generate password recovery key 2) Generate a support key 3) Generate password recovery and support keys Enter the option or press any key to quit: 5. To generate the support key, select option 2 (or 3, if you want to generate a password recovery key, as well). 6. Once the password recovery key is generated, email the key to Dell technical support. A unique password can now be generated by Dell technical support to log into the support shell. Dell Networking W-ClearPass Policy Manager 6.0 | User Guide 17
4.
When the system restarts it waits at the following prompt for 10 seconds:
Generate support keys? [y/n]:
Enter ‘y’ at the prompt. The system prompts with the following choices:
Please select a support key generation option.
1) Generate password recovery key
2) Generate a support key
3) Generate password recovery and support keys
Enter the option or press any key to quit:
5.
To generate the support key, select option 2 (or 3, if you want to generate a password recovery key, as well).
6.
Once the password recovery key is generated, email the key to Dell technical support. A unique password can now
be generated by Dell technical support to log into the support shell.
Dell Networking W-ClearPass Policy Manager 6.0 | User Guide
17