Dell S2815dn Smart Multifunction Printer CACStar Smart Card Reader Configurati - Page 30

Technical Support, Create SysLog File, Ethernet Capture, Ping MFD

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Technical Support For help obtaining the correct firmware or documentation, contact Dell's ProSupport Help Desk by calling 1-866-516-3115, or by sending email to [email protected] This page is used to obtain Log Files and Capture Files to help diagnose network and configuration concerns. Use of these features is normally in conjunction with technical support from your vendor. Create SysLog File A log file can be created for use by CACStar Engineering to help resolve problems that may occur. Ethernet Capture An Ethernet Capture file can be created containing information from either the Local port or the LAN port for use by CACStar Engineering in customer support activities. Ping MFD CACStar pings the MFD over its internal local link to verify communication between CACStar and the MFD. CACStar User Guide Rev A27 Copyright 2017 Digital Imaging Technology Page 30

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CACStar User Guide Rev A27
Copyright 2017 Digital Imaging Technology
Page 30
Technical Support
For help obtaining the correct firmware or documentation, contact
Dell’s ProSupport Help Desk by calling 1-866-516-3115, or by sending
email to
This page is used to obtain Log Files and Capture Files to help
diagnose network and configuration concerns.
Use of these features
is normally in conjunction with technical support from your vendor.
Create SysLog File
A log file can be created for use by CAC
Star
Engineering to help
resolve problems that may occur.
Ethernet Capture
An Ethernet Capture file can be created containing information from
either the Local port or the LAN port for use by CAC
Star
Engineering
in customer support activities.
Ping MFD
CACStar pings the MFD over its internal local link to verify
communication between CACStar and the MFD.