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Dell Streak7 User's Manual (Wi-Fi) - Page 134

Troubleshooting

UPC - 884116065234

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Troubleshooting Problem Possible causes Possible solutions System problems Battery does not charge The battery or battery charger is damaged. Contact the dealer. The environmental Ensure that the temperature is below 0°C or environmental temperature higher than 45°C. is between 0°C and 45°C. Poor contact between the battery and charger. Check all connectors to ensure that all connections have been properly made. Unable to turn the device on. The battery is fully discharged. Charge the device. E-mail problems Unable to send or receive e-mail. The Internet connection or the e-mail setting is not configured properly. Check your network connection, and confirm with your e-mail service provider if your e-mail setting has been configured correctly. Internet problems Unable to connect to the Poor signal. network. Move to an open space or if you are inside a building, move closer to a window. Your device is in Airplane mode with no wireless connectivity. Touch the Home button  Menu button  Settings Wireless & networks Clear the Airplane mode check box. Media problems Windows Media Player The device records video Play the video using a video on my computer cannot sounds in amr format, but player that supports amr play the sounds of the Windows Media Player does format, such as QuickTime. video captured using the not support amr format. device. 134 Troubleshooting

Section	Page
Notes, Cautions, and Warnings	2
Dell Streak 7 Tablet Features	6
Setting Up Your Dell Streak 7 Tablet	11
Getting Your Device Ready for Use	11
Insert the SD card	11
Charge the battery	12
Turning On Your Device	13
Turning Off Your Device	13
Turning Off the Screen	13
Understanding Your Dell Streak 7 Tablet	14
Out-Of-Box Wizard	14
Touch Screen	14
Screen Orientation	17
Applications, Widgets, and Shortcuts	17
The Dell™ Stage Desktop	18
To navigate across the desktop	19
To navigate the Home screens using Home screen thumbnails	19
Dell™ Stage Widgets	21
Adding a Stage Widget	21
Deleting a Stage Widget	22
Using Stage Widgets	22
To use the HOME Stage Widget	22
To use the CONTACTS Stage Widget	22
To use the EMAIL Stage Widget	22
To use the GALLERY Stage Widget	23
To use the MUSIC Stage Widget	23
To use the SOCIAL Stage Widget	23
To use the Twitter widget	23
To use the WEB Stage Widget	24
Customizing Your Home screen	24
To add an item to a Home screen	24
To add an application shortcut from the main applications view	29
To move a Home screen item	29
To remove a Home screen item	29
To open a Home screen folder	29
To close a Home screen folder	29
To move a Home screen shortcut into a folder	29
To remove a Home screen shortcut from a folder	30
To rename a Home screen folder	30
Status Bar	30
The status area may also display some of the following icons:	31
The notification area may also display some of the following icons:	31
Quick Buttons	33
Navigating the Applications	34
Application Drawer	34
To open the application drawer	34
To navigate pages of applications	34
To close the application drawer	34
Application Shortcuts	35
To open an application using the application shortcuts	35
Recent Applications	35
To open a recently used application	35
The Screen Lock Wallpaper	36
Using Your Dell Streak 7 Tablet	37
Managing Contacts	37
To add a new contact	37
To find a contact	38
To send e-mail to a contact	38
To edit or share a contact	38
Contacts settings	39
Pop-up Menu	40
To select an option or item on the pop-up menu	40
Android Keyboard	40
To set the Android keyboard as the input keyboard	40
To open the Android keyboard	40
To close the Android keyboard	40
Keyboard controls for composing an e-mail	41
To configure the keyboard settings	42
Available keyboard settings	42
Word suggestion settings	42
Create your personal dictionary	43
To add a word to the dictionary	43
To edit a word in the dictionary	43
To delete a word from the dictionary	43
Swype Keyboard	44
To set the Swype keyboard as the input keyboard	44
To open the Swype keyboard	44
To close the Swype keyboard	44
Swype Keyboard controls for composing an e-mail	45
Google Search	47
To search by typing	47
To search by voice	47
Power Control Widget	48
Managing Your Device Settings	49
To check storage spaces	49
To erase unwanted application data to free storage space	49
To format the SD card	49
To remove the SD card safely	50
To erase all data from your device	50
To force power off your device	51
Internet	52
Connecting to the Internet	52
Setting up a Wi-Fi Connection	52
To turn on Wi-Fi and connect to a network	52
To check the current Wi-Fi network connection	53
To connect to another Wi-Fi network	53
Disable all Connections Using the Airplane Mode	54
Browsing the Internet	54
To open the browser	54
To use the browser controls bar	54
To go to a web page	54
To set up your home page	55
Viewing Web Pages	55
To navigate on a web page	55
To zoom in on a web page	55
To zoom out on a web page	55
To view the next or previous page	56
To open a new window	56
To switch between browser windows	56
To find text within a web page	56
To copy text on a web page	56
Using Web Links, History, and Downloads	57
To select a link on a web page	57
To check the history of visited web pages	57
To allow download of web applications	58
To install an application	58
To check downloads	58
Manage Bookmarks	58
To bookmark a web page	58
To open a bookmark	59
To manage your bookmarks	59
To configure browser settings	60
E-mail	61
To open the e-mail application	61
To set up an e-mail account	61
To view your e-mails	62
To select an account as default for sending e-mail	62
To compose and send e-mail	63
To delete an e-mail	63
To delete or edit an e-mail account on your device	64
Web Applications	64
Facebook	64
To log in to Facebook	64
To use Facebook on your device	65
The Facebook widget	67
Twitter	68
To sign in to Twitter	68
To use Twitter on your device	69
To create a tweet	71
Gmail	72
To open Gmail	72
To set up your Google account	72
To refresh Gmail	73
To view e-mails in different folders or with labels	73
To read e-mails	74
To create and send an e-mail	75
Google Talk	75
To activate Google Talk	75
To sign in automatically	75
To add a new friend to your friends list	76
To view and accept an invitation	76
To change your online status and message	76
To start a conversation	76
To add a friend to an active conversation	77
To disable the chat log	77
To switch between active conversations	77
To close a conversation	77
To display all friends in your friends list	77
To display a friend in the most popular list	77
To always show a friend in most popular list	78
To block a friend from sending you messages	78
To permanently remove a friend	78
To find out what device your friend uses to chat on Google talk	78
To sign out from Google Talk	79
Maps	79
To enable location source	79
To open Google Maps	79
To see your location on a map	79
To find a location on the map	80
To view the details of a place	81
To move around a map	82
To zoom in or out on a map	82
To change map layers	82
To view a map in street view	83
To get directions	83
To clear a map	84
Using Google Latitude	85
To launch Latitude	85
To invite friends to share locations	85
To accept an invitation	86
To show your friends	86
To connect with your friends	87
To control what to share and change your public profile	87
Places	89
Navigation	90
News and Weather	94
Weather	94
News	95
To add/remove news topics	95
To configure news and weather refresh settings	95
YouTube	96
To open YouTube	96
To search for a video by typing	96
To search for a video by voice command	97
To watch videos in the Landscape format	97
To watch videos in the Portrait format	98
To use YouTube menu options	98
Android Market	99
To open Android Market	99
To download and install an application or game	101
To open an application or game	102
To uninstall an application or game	102
Synchronizing Your Google Data	103
To select the applications to synchronize	103
Customizing Your Dell Streak 7 Tablet	104
Power Management Settings	104
Display Settings	105
To change the display settings:	105
Sound and Ringtone Settings	106
To change the sound and ringtone settings:	106
General settings	107
Notifications settings	107
Feedback settings	107
Date, Time, and Time Zone	107
To manually set the date, time, and time zone:	107
Language Settings	109
To set the language of the display text:	109
Protecting Your Dell Streak 7 Tablet	110
Protect Your Device Data With a Screen Unlock Pattern	110
To create a screen unlock pattern	110
To disable or change the screen unlock pattern	111
To change unlock pattern settings	112
Protect Your Device Data With a PIN	112
To disable or change PIN	113
Protect Your Device Data With a Password	113
To disable or change the password	113
Applications	114
Camera	114
To start the camera in picture mode	114
Camera controls	114
Additional camera settings	115
To start the camcorder mode	115
Camcorder controls	115
Copying Files to and From the Device	116
To set the SD card or the internal device storage as a USB drive	116
To turn off USB storage	117
Bluetooth	117
To turn on Bluetooth and make the device discoverable	117
To pair and connect a Bluetooth device	118
To end a Bluetooth connection	119
To terminate a pairing partnership	119
To change your device’s Bluetooth name	119
Gallery	120
To share or delete albums	120
To browse picture and video thumbnails	120
To display a full picture	121
To play a video	121
Music	122
To open Music	122
To select a song	122
To control music playback	123
To create a playlist	124
Calendar	125
To open the calendar	125
To set up an event	125
To view the calendar	126
To view and synchronize multiple calendars	126
Event reminders	127
To view, dismiss, or snooze a reminder	127
Clock	128
To set an alarm	129
To temporarily disable an alarm	130
To delete an alarm	130
To enable the alarm in silent mode	130
Calculator	130
Sound Recorder	131
Connect and Sync with a Computer Using Dell Mobile Sync	132
To install the Dell Mobile Sync software on your computer	132
To sync music, photos, videos, and Outlook contacts:	133
Troubleshooting	134
Starting Your Device in the Safe Mode	135
Emergency Recovery	135
To restore your device to the factory default state	135
To upgrade the device software	136