Dell U2518D UltraSharp Users Guide - Page 52

Specific, Symptoms, What You, Experience, Possible Solutions

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Specific Symptoms No image when using DP connection to the PC What You Experience Black screen Possible Solutions • Verify which DP standard (DP 1.1a or DP 1.2) is your Graphics Card certified to. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press and hold DP select key for 8 sec to change the monitor setting from DP 1.2 to DP 1.1a. 52 | Troubleshooting

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Troubleshooting
Specific
Symptoms
What You
Experience
Possible Solutions
No image
when using DP
connection to
the PC
Black screen
•
Verify which DP standard (DP 1.1a or DP 1.2) is your
Graphics Card certified to. Download and install the
latest graphics card driver.
•
Some DP 1.1a graphics card cannot support
DP 1.2 monitors. Go to OSD menu, under Input
Source selection, press and hold DP select
key for 8 sec to change the monitor setting from
DP 1.2 to DP 1.1a.