Dell U3219Q UltraSharp Monitor Users Guide - Page 74

Product specific problems, Common, symptoms, What you, experience, Possible solutions, Aspect Ratio

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Page 74 highlights

Product specific problems Common symptoms What you experience Possible solutions Screen image is too Image is centered smal l on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked. If yes, press and hold the OSD button next to the Power button for 4 seconds to unlock (for more information, see Lock). No Input Signal No picture, the when user controls LED light is white are pressed • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture does not fill the entire screen The picture cannot • Due to different video formats (aspect fill the height or ratio) of DVDs, the monitor may display width of the screen in full screen. • Run the built-in diagnostics. 74 │ Troubleshooting

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74± ±
│
± ± Troubleshooting
Product specific problems
Common
symptoms
What you
experience
Possible solutions
Screen image is too
small
Image is centered
on screen, but
does not fill entire
viewing area
•
Check the
Aspect Ratio
setting in the
Display
menu OSD.
•
Reset the monitor to factory settings.
Cannot adjust the
monitor with the
buttons on the
front panel
OSD does not
appear on the
screen
•
Turn Off the monitor, unplug the power
cord, plug it back, and then turn On
the monitor.
•
Check whether the OSD menu is
locked. If yes, press and hold the OSD
button next to the Power button for 4
seconds to unlock (for more
information, see
Lock
).
No Input Signal
when user controls
are pressed
No picture, the
LED light is white
•
Check the signal source. Ensure the
computer is not in the power saving
mode by moving the mouse or pressing
any key on the keyboard.
•
Check whether the signal cable is
plugged in properly. Re-plug the signal
cable if necessary.
•
Reset the computer or video player.
The picture does
not fill the entire
screen
The picture cannot
fill the height or
width of the screen
•
Due to different video formats (aspect
ratio) of DVDs, the monitor may display
in full screen.
•
Run the built-in diagnostics.